ShipStation Features
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Fix Etsy Connectivity Issues

Shipstation integrates with Etsy. However, there are intermittent connection issues. This is a problem because when we mark orders are shipped, if the connection fails, those orders are not marked as shipped in Etsy. So we need to monitor daily for a...

Pick Lists or Packing Slip

It would be nice if you could view if a picklist/packing slip has been printed under the orders tab. This way, if multiple people are printing pick list's it would be obvious as to what is actively being packed. Currently you can only see this inform...

New2Ship by New Contributor
  • 1145 Views
  • 1 replies
  • 3 kudos

Packing Slip Printed on Orders Screen needed

There needs to be a column for "Packaging Slip Printed" on the orders page.That option (column) IS available under "Shipments" but why do I need to know if a packaging slip was created after it has shipped. I need to know if the packaging slip has be...

UPS by New Contributor
  • 1432 Views
  • 1 replies
  • 3 kudos

Filter by Ship date

Hi all, I would find it very useful if we could filter by the shipped date in the Orders -> Shipped menu. We can already choose this field to show as a column, so please allow us to also filter our table results by this as well. Thank you.

lukep by New Contributor
  • 4033 Views
  • 5 replies
  • 7 kudos

Shipstation Inventory

Does anyone have any tips on how to best track inventory with Shipstation Inventory management. Shipstation inventory only tracks inventory once an item is shipped (label created). I am looking for a system that can track inventory once an order come...

Eli11 by New Contributor
  • 1424 Views
  • 5 replies
  • 1 kudos

Feature Request: Send Shipping Data Back to Store

We run an online store using WooCommerce, and have workflows that trigger depending on where in the flow an order is. The one blocker we have is that ShipStation does not send the data back to our site when an order is `Out for Delivery` or `Delivere...

yumi by First-timer
  • 307 Views
  • 1 replies
  • 0 kudos

Split Shipment

When an order is split into 1 or 2 or 3, then later you think it was a mistake, there should be an option to reverse back the order to its original.

HP by New Contributor
  • 295 Views
  • 1 replies
  • 0 kudos

Email address change on shipped order

The previous Shipstation software allowed you to correct the customers email address after that order was shipped. The new software will not allow that. The customer order came over with an incorrect email address on it via customer imput. After prin...

Error loading shipstation

Cannot get into ShipStation again, tried three browsers, similar to last Thursdays 9/26/24 outageError Details:Request failed with status code 504. Url was /sellerRequest failed with status code 504. Url was /seller/packagetypesRequest failed with st...

HeKeyCo by New Contributor
  • 768 Views
  • 6 replies
  • 0 kudos

Shipstation devices keep disappearing

I keep losing my devices. When this happens I refresh my connection and the devices reappear. This is happening through out the day. Anyone else having this issue?

PR by Occasional Contributor
  • 305 Views
  • 1 replies
  • 0 kudos

Error updating Orders

Getting this error. An error occurred attempting to update orders: String or binary data would be truncated. The statement has been terminated. At the bottom of the page it says modify store connection, which I did and still get the error. Any help w...

Multiple Package "Plus" Sign Missing

Anyone notice the plus sign has disappeared on Multi Package side screen? You can still click on the blank space and access the package presets however, the symbol to do so is gone.

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sales187 by New Contributor
  • 310 Views
  • 1 replies
  • 0 kudos

Please remove very old IN TRANSIT orders!

I have a weird issue where my In Transit filter suddenly stopped working on 9/27. Then I hit the Clear Filter button to see them again. Then I am now seeing stuff that is nearly 2 years old in here. Can we PLEASE have a way to Change Status on these ...

Screenshot 2024-10-03 13.00.46.png

ShipStation getting a kickback for UPS Ground Saver?

Your software constantly suggests to use Ground Saver and indicates it's the cheapest option. This is false. I have had dozens of packages where regular UPS Ground is cheaper than Ground Saver.So what is this? A scam to get more kick backs? or sloppy...

ship station scam.jpg
kedllc by New Contributor
  • 533 Views
  • 2 replies
  • 0 kudos

error loading shipstation

Cannot get into ShipStation, tried three browsers, getting different errors also won't open in the bigcommerce backend.Request failed with status code 504. Url was /seller/labelproviders Request failed with status code 504. Url was /seller/labelprovi...

HeKeyCo by New Contributor
  • 747 Views
  • 4 replies
  • 0 kudos

Is Auctane slowly killing ShipStation?

Performance seems to be declining. Updates are launched then fail. It seems like there is no beta testing prior to trying launch a revision. Half the times, the revisions seem silly - like they don't ask users to test things first but some programmer...

JoeB-CO by Occasional Contributor
  • 897 Views
  • 3 replies
  • 1 kudos

Creating a return label not associated with an order

We sometimes have to send customers return labels not related to orders previously shipped on ShipStation. The existing process is cumbersome and confusing: click on Rate Brower -> start creating a fictive shipment from your location with fictive pac...

Net 30 Intergration With Shopify

Been using ship station, for the past 8 years, we have now started using Shopify to integrate our dealer sales over QuickBooks but have noticed a revolving issue, that our dealers can't use the net 30 Payment details that shopify allows to ship our p...

ZDPR156 by First-timer
  • 385 Views
  • 1 replies
  • 0 kudos