Hi, I know I saw it on the site before where i can purchase a label
printer and from Ship Station at a discounted price. I have been looking
all over the site to find it with no luck. Can you point me in the right
direction. Thank you.
I am new to the platform. I'm posting here because I have repeatedly
stumbled over the user interface for ShipStation. I get that different
people approach software design and user interfaces in different ways,
but after fighting with it this morning...
I am trying to find out the best options for a barcode scanner that will
interface nicely with Shipstation. I would prefer one to be cordless
since a 7ft cord going thru a warehouse is not happening. Want something
that will interface with either a l...
when in the purchase postage dialogue after hitting "create + print
label" clicking the "continue" button does nothing. it does not purchase
postage or trigger any other action as it usually does. the last time it
worked, i purchased postage and bur...
has anyone else noticed that there is a BIG problem with the filters..
1, when you say to give all orders that EXCLUDE a certain tag, it
actually gives you the ones that INCLUDE that tag.2, if you say to match
all the following : tag = 'Backorder' an...
Hi, I can't seem to find it any where on here, but I know USPS does not
offer tracking for First Class Envelopes, but I was wondering if there
is a "scan bar" that they scan at destinations. For instance I currently
use Orange Mailer that scans my fi...
We just started getting these warnings for FedEx Ground ship method. How
to disable this so we can print batch?FEDEX MAY ADD A HOME DELIVERY
SURCHARGE TO THIS SHIPMENT LATER IF THIS... -or- Should I change all
Ground Ship method to FedEx Home Deliver...
so the biggest complaint that I have about the new custom view tabs is
the fact that when you click on a tab, it moves that tab to the far left
and "reorders" the other tabs.. makes it difficult to have work flow
when the things you are creating to h...
Trying to get some ups express packages shipped out and arrive on
Saturday. Cannot find the addtional shipping options. I see the guide
online where you set the location, carrier, type, weight,size, etc and
then they show a tab for additional shippin...
Does anyone know if it's possible to opt OUT of Global Post? All of my
international packages are currently being fed through a global post
location in Carol Stream, IL and I've had a lot of packages that end up
sitting there for a month, which is ri...
Since the new dashboard it here the one big issue I have is that
Shipstation removed the "Restore" order button. We need it back. Pain in
the butt if we have order go missing or order gets damaged. You can add
the order back but now you cannot add th...
We have an established workflow for getting orders from a warehouse to
the customer (WiX Shop and ShipBob).A large part of our orders are
rentals, i.e. they need to be returned to us for refurbishment before
they can go back to the warehouse. This re...
When an order is cancelled on eBay is should automatically be cancelled
in ShipStation. This does NOT happen. When an order gets canceled on
eBay it remains in 'awaiting shipment' in ShipStation unless it's
manually canceled. If a staff member cancel...
eBay is now allowing customers to prepay their VAT tax. The way they
communicate this is by adding a special code to line 3 of the customer's
address and a note that says "Paid: Code xxxxx" The trouble is, Ship
Station won't import that info so our c...
Hello all and our outbound shipping notifications to customers stopped
sending on the 16th. No changes were made to the system so can only
assume there is some kind of outage. Is anyone else having this issue
this week? Thanks for any input Dave
i know ive voided some pretty expensive labels for overseas in the $90+
range. So im wondering how i can create a report that shows me all the
labels ive voided. I have found a way to create a report of the label
credits ive received. So id like to c...
Hello All, Anybody facing issue in creating orders via API?Getting
error:"Message":"An error has occurred.","ExceptionMessage":"Invalid
Hello, I created 50 labels via shipstation and was charged, as usual,
via stamps.com but my labels did not print. They are not showing as paid
for/shipped via shipstation or through Shopify. Will going through the
process of creating those labels aga...
Hi all, I would find it very useful if we could filter by the shipped
date in the Orders -> Shipped menu. We can already choose this field to
show as a column, so please allow us to also filter our table results by
this as well. Thank you.
Re UPS by ShipStation...The estimated delivery time that shows under the
rate in the Configure Shipment window does not update properly, whenever
I change the ship date to the next day, or any date for that matter. It
seems to retain the "delivery ti...
Hi Guys, i want to let you know How important this features is, i want
to have the ability to Track All the Shipments that after X amount of
time still not showing Delivered. i Have customers All over the USA and
it is not possible to do it manually ...