Shipstation to use the defult packing slip that shpoify uses
Hey guys, is there any way to get shipstation to use the packing slip that is used when you print a packing slip in shopify?
Forum Posts
3pl feature doesn't allow stores to cancel orders
I was very excited to see the new 3pl feature, and have switched one of my clients from being a regular store to a 3pl client with their own account that integrates to mine. Unfortunately, it seems like we are going backwards in some areas with this ...
Dropping devices (printers & weigh scale)
We use Shipstation Connect to talk to our printers and weigh scale. Connect seems to be, somewhat regularly, dropping the connections with these devices. We also find when it happens, Connect needs to be re-installed too. The printers & scale are loc...
Print LIMITED QUANTITY symbol on dangerous goods labels
When I receive dangerous goods, the Limited Quantity symbol is often printed onto the shipping label. This saves the shipper time and money over applying a separate Limited Quantity label. Why can't Shipstation do this too?This would be a huge benefi...
Want to set Reporting Category with Automation
We're a growing fulfillment center with over a dozen clients' shopify stores all hooking into our shipstation. In order for us to separate out these clients' products, we use the Reporting Category feature. We've mass-imported all of the existing pro...
Feature to create automation rules for products
Adding a feature for creating automation rules to set tagged products to non-returnable would be helpful to avoid customers from creating return shipping label from ShipStation when they try to return non returnable items.
UPS from Shipstation setup issues
Hello!After setting up the Carriers from Shipstation, the UPS option wasn't on the list. So I clicked on "Update ShipStation Carrier Services to enable new carriers and service options", which takes me to the setup pop-up to add UPS. BUT even though ...
Customer support taking a full week to respond...
Hello. I'm wondering if anyone else is having the same issue where shipstation is taking over a full week to respond to questions that are being asked in your open support cases. I'm at a loss as to what to even do anymore here. It feels s though I'm...
HOW TO MARK AN IMPORTED ORDER'S ADDRESS AS "RESIDENTIAL" BEFORE BUYING LABEL?!?
Hello,For about a year I have been incurring and disputing extra UPS charges (which if you don't know how to check this, you should see my other posts). I have been begging Shipstation to tell me what I have to do to avoid these and the best they can...
Allow to get label printed date via API
With our workflow, we print the label few hours later after it is created, right at the point it is being shipped out.If we are able to get label printed date programmatically, we can send an email to a client that their order has been shipped exactl...
Carrier Fee Rules (For carers that don't send the fee back)
For Carriers that don't send cost information be able to set this figure based on Carrier and service used. I.eRoyal Mail Tracked 24 with dimensions less than 60x40x30 costs £2.80DPD Next Day Parcel costs @4.80Prices could be set in the automation ru...
How do I setup 2FA?
How do I setup 2FAapparently I have to do it today
Multi- Package Presets
Is there a way to set multi package presets? Lets say I have 1 product that weighs 54lb and has a box size of 13 X 13 X 16. I have the preset for if a customer orders 1 but I would like to have if they order 2 or 3 that it automatically set up 2 or 3...
Emails going to SPAM
Last year we began using our domain to send both Shipping and Delivery notifications. We carefully went through the set-up process and we have green lights on set-up!About 5 weeks ago we began getting emails from customers asking if their order had s...
Report on how many orders each user ships
I think it would help with efficiency and accountability if there was a way that I can see how many orders each user shipped.
Request for Metric to Measure Timely Deliveries
It would be incredibly helpful if there were a way to measure how frequently couriers are on time with their deliveries. A metric showcasing this would greatly benefit our team, and I believe it would be valuable for other businesses that rely heavil...
More choices for Service in automations
I currently have 3 UPS accounts and I'm only able to choose the default one when setting up my automations. I have 3 different accounts because I ship from 3 different locations. It would be awesome if we had the ability so select from all registered...
Resolved! Cannot Pay for Subscription
The page keeps saying "Form submission failure: The information being saved is not valid" when I try to change billing info for upgrading the subscription plan.But I am sure that the card info is correct, because I still use this card to place orders...
Net 30 Intergration With Shopify
Been using ship station, for the past 8 years, we have now started using Shopify to integrate our dealer sales over QuickBooks but have noticed a revolving issue, that our dealers can't use the net 30 Payment details that shopify allows to ship our p...
ParcelGuard Claims Experience as of July 2024
Anyone used ParcelGuard Claims recently? Meaning in the past few months from today July of 2024We are coming back to ShipStation as we currently using Veeqo and we are an Amazon FBM using CSBAWe have seen all the comments on ShipInsurance but would l...
EORI number automation
Our website collects EORIs and exports them in the XML.In a post Brexit world it would be extremely useful if ShipStation picked these up and included them in commercial paperwork submitted to couriers and then customs.It would also be useful if it w...
Add new feature
Adding a feature in ShipStation to show only one specific shipping account for a specific store would be very convenient.
Picklist option: ignore 'description' product customizations
We need a way for the pick list to ignore line item attributes so all of the products can be grouped together.Shipstation imports what Shopify calls product "properties" - metadata about a specific line item in an orderOnce they get into Shipstation,...
manually triggered shipment notifications to customer - fulfillment orders
Is anyone else experiencing issues with manually sending notifications for fulfillment orders as shown below?Manually sending "shipment notification" in fulfillment was working fine until 12/03/2024 and stopped working after that. No configuration ch...
Packing Slips Not Readable
We don't need customization, we just need the default to actually be readable. The packing slips print so poorly on 4x6 they are useless. The Label prints just fine but the text on the packing slips is so small and thin they don't print well. Please ...
Customs MID - Manufacturer Identication Data - specific field request
Hello Community and Shipstation Web developers, .. We are requested to provide the MID # to US customs more often than ever and would like to add these to our Commercial invoice customs section. But the Product description field is limited to 140 cha...
Delivery notification is not sent to custom store!
Hi, The drawback here is we have our custom store and the only option here is to notify the customer when a package has been successfully delivered. We do not have any API or a notification’s system that notifies the stores when an order has been suc...
Combine SKUs on packing slip
Has anyone found a way to combine like SKUs on a packing slip? For instance, we have a bundle app and when someone purchases that bundle it breaks it down into it's combined SKUs. So if someone buys that bundle and also buys an item separately from t...
Live rates for Canada
I would like to be able to display live rates from my account on my shopify store for my customers. I am in Canada
We really need scalable pop up screens
I cant stand the new order pop-out screen. Too much scrolling to get things done. Cant it be made scalable?
