ShipStation Features
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Alphabetize Preset Groups inside Products Please

It would be awesome if you could alphabetize the Preset Groups inside Products, so we can assign Preset Groups to products and have the HS Codes and values for international shipments. It has no rhyme or reason on how these are listed now. I just wan...

t_1 by New Contributor
  • 157 Views
  • 0 replies
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Scales Constantly Losing Connection

Hello. We have been trying to integrate ShipStation for about two months now, and can't seem to hit a comfortable point. Every day, we have scales losing connection, printers losing connection. Some mornings nothing gets recognized without multiple r...

WSPAdmin by New Contributor
  • 440 Views
  • 2 replies
  • 2 kudos

Huge issue with Combine Orders

If an order has been split and part of it has been shipped, when combining orders through the "Order Alerts" screen, the items that have already been shipped are added back into the combined orders so they look like they still need to be shipped. And...

AG_Shop by First-timer
  • 184 Views
  • 0 replies
  • 1 kudos

Unique Serial Number(s) Capture

We need a field that gives us the ability to capture serial number(s) within shipstation before completely processing the order. My thought would be, when someone purchases one of our products it triggers the system to prompt for a serial or unique n...

uptospeed by Occasional Contributor
  • 331 Views
  • 1 replies
  • 1 kudos

Customs Form through API

Hi All,We are using the ShipStation API to create shipments for our orders. We have just added the Customs Declaration functionality (using the Shipments/Createlabel endpoint: https://www.shipstation.com/docs/api/shipments/create-label/).Having submi...

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Marik1234 by New Contributor
  • 229 Views
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Shipping from another contry

At this time, a Ship From Location must be the same as the country the Account is registered in. Additionally, International Return Labels are not available. For example, I would like to pick up boxes from a partner in Portugal and have them delivere...

Custom Packing Slip with url image

Hi there,I am having an issue with a packing slip template. For each order we create 2 packing slips, one for the customer and one for the shop. We've set up the one for the shop to have a url image displayed in the bottom corner. The image is a tabl...

andrew1 by New Contributor
  • 347 Views
  • 2 replies
  • 2 kudos

Scan to select orders for End of Day forms

When we are doing End of Day form, we have to select the orders by hand. It will take a lot of time and not efficient. Can add a feature that we can scan the order number barcodes to select? If so, this feature will help a lot...

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Roger88 by First-timer
  • 100 Views
  • 0 replies
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Custom Field Integration into Shipstation

Hello,Most of my products are personalized. Amazon has the ability now to use a custom now box When a customer entered personalization it's should be imported to the ship station and printed on the packing slip. Now I have to go to the Amazon dashboa...

Need Multiple Hold Folders

I believe SS needs a feature that allows for multiple hold folders. We sell personalized products that need customer approval of proofs. We end up putting the orders on hold while we wait for a response. During the holidays we have hundreds of orders...

Color Choice for Multiple Items in an Order

Shipstation highlights multiple item quantities with a yellow box. When I first started with Shipstation, it was a red box, which is way more noticeable. The yellow is very bland, and we've had issues with missing the correct quantity. We need a more...

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ReesaB by New Contributor
  • 110 Views
  • 0 replies
  • 1 kudos

Looking for silent install options for ShipStation Connect

Hi, I have an IT-related question regarding ShipStation Connect. We need to silently install and deploy ShipStation Connect to multiple users. We use a software deployment tool called PDQ Deploy. I discovered that the "/S" parameter works great for t...

Bfost by Occasional Contributor
  • 257 Views
  • 1 replies
  • 0 kudos

ShipStation Connect - Constant bugs

We've been using Shipstation for 4 years now to ship all of our ecommerce orders. Naturally we use the Shipstation Connect feature to make the process of printing shipping labels and packing slips more efficient. That being said, we encounter connect...

EmilyM by Occasional Contributor
  • 12608 Views
  • 16 replies
  • 32 kudos