ShipStation Community

And let's say a package is lost and we send a replacement. And the order is old so cannot get void. It still shows under-delivery exceptions. Is there any way we can get that cleared since the replacement was sent and the problem solved? I do not wan...

When we purchased a UPS label for an Amazon order whose account do we use? Shipstation or Amazon? We do not want to use an Amazon account since we cannot open damage or lost orders claims. If it is shipstation account, can we open claims ourselves? C...