Occasional Contributor
since ‎04-28-2021

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  • 7 Posts
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The page keeps saying "Form submission failure: The information being saved is not valid" when I try to change billing info for upgrading the subscription plan.But I am sure that the card info is correct, because I still use this card to place orders...
Hi guys, After I create the shipping labels, shipstation always shows the shipping account as "recipient" even though I've already chosen my shipping account (I am the shipper). But I called the shipping carrier, they confirmed that this tracking num...
Update:Solved. Need to add phone number in the "ship from location" box.--------------------------------------------------------------------------------------------------------------------------------------------------------Hi guys, I am going to cre...
Update:It is fixed after I changed the password.---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Hi guys, I am...
I noticed that I have to use account of stamps.com to connect SS with USPS. But we are offered discount rates when using our USPS account to ship, just like Fedex. How can I apply my discount rate from USPS to Stamps account? Thank you!
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