We use Shipstation Connect to talk to our printers and weigh scale.
Connect seems to be, somewhat regularly, dropping the connections with
these devices. We also find when it happens, Connect needs to be
re-installed too. The printers & scale are loc...
Another development on our sick Shipstation/Ship Connect apps dropping
connections to the scales & printers. When our shipper left on Friday,
everything was working just fine. By default now, he leaves the
workstation with Shipstation running and Shi...
Coalfield - Thanks for the suggestion. However, we never turn off our
printers or scales. It's also NOT a power loss situation. We would know
if power was lost, even after hours, because the browser would be off.
It's not an automatic reload on start...
I have the plan that that supposedly lets me customize label & packing
slip. Our problem is that we need to change the font size of the order
summary so our staff can read the text details of the order. Twice now,
we've had issues where the font was ...
Sarah, We ship about 90% of our orders to USA from Canada. Any orders
valued over $800 can be (and recently have been) stopped if there isn't
a tax ID. When we ship to a business, we can include a Federal tax ID
but with individuals, US Customs requi...
Probably like everyone else, I got notification from Shipstation that
we're being converted to the new layout in early May. There will be no
going back apparently. This is a sad situation when promises are made
months (years?) ago and nothing changes...