I have a question regarding handling pickup orders. We currently manage both shipments and pickup orders, and I would appreciate some guidance on how to streamline the process for pickups. At present, once an order is picked up, we cancel it from ShipStation; otherwise, it remains active in the system.
We are considering implementing an option to mark orders as "Picked Up by Mr. [Customer's Name]" instead of canceling them, to keep a proper record of completed pickups. Could you advise if this is possible within ShipStation, or suggest a more efficient solution for managing pickup orders?
