When I try to print a label there is a pop up that says "Accessory may not be combined with the product" but there are no other instructions as to what I did wrong or what I should have done. A "real person" chat told me that if I check "Online" as the confirmation option, then I can't select "the driver may release the package without a signature". I would like to use the "no signature" option but they still didn't tell me what confirmation option I needed to use. I'm new at this and wish there were some way to actually speak with someone.
Thanks for any tips you might be able to share.
