ShipStation Community

Found the answer with some help through support staff. The problem was my package was outside of the parameters for Ground Advantage as it was too large. The support person provided me a link to those parameters, which were in the ShipStation knowled...

I had the same issue, and I had to choose different, more expensive shipping options (e.g. changing from UPS Ground Advantage to UPS Ground), which in a split order was a difference of over $3. I was asked by the support person to reach out in the co...