As of today, I'm getting an error that I need to enter an HSTariffNumber
for EU shipments. "A valid HSTarriffNumber is required for all shipments
to EU countries."I assume that is due to the March 1 2023 requirement
that the HS codes get entered - I'...
I've gone thru the directions listed here:
and cannot find the mentioned "chat widget" anywhere on the page, after
trying multiple browsers. It should be easier t...
Another issue with the new version is that the "address verification"
service seems to now be broken. For example, today I have an error on a
shipment that said "address line 1" is missing, but there is data in the
address line 1 field, so it isn't m...
When I heard there was going to be a new version released, I cringed a
bit, but figured I'd give it the benefit of the doubt (as we often don't
get a choice or a say in such things anyway). However, upon trying it
today for the first time, there are ...
No idea why Shipstation thought that changing our tracking links from a
direct link to USPS tracking to a third party (Stamps.com) tracking link
was an "upgrade". It's a downgrade, and now a separate step to copy the
tracking number and open a new wi...
I had this issue yesterday too - apparently this also is not working in
the new version. I got the pop-up "sending to preview" - but no preview.
I was able to print it though by going into settings and switching that
document from "preview" to the pr...