since ‎04-08-2016
3 hours ago

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  • 31 Posts
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I have an order that was placed through Shopify for one item. I edited the order in Shopify to remove that item and add a different one. Once the order was synced to ShipStation I still have the "qty 0" lineitem for the item that was removed (a separ...
I have an order that was previously split and partially shipped. So this order has one shipped shipment and one unshipped shipment. I needed to add an item to the unshipped half. I created a new order and then combined this new order with the unshipp...
When I split a shipment in V3 it does not give me the option to assign a new name to the new shipment, it only uses the original order number. The problem is that our warehouse requires a unique order number when pulling in orders. Using V2 I could s...
When I open an order in V3 the 'Add to Batch' button at the top does not indicate when the order has been added to a batch. In V2 this button would show the batch number, but also allow me to click it to assign a different batch. In V3 there does not...
There are so many complaints about V3 and customers are using your forums to discuss switching to various competitors. Maybe it's time to allow going back to V2 while the problems are fixed in V3?