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Address verification errors in new version (May 2022)

info301
Contributor

Another issue with the new version is that the "address verification" service seems to now be broken. For example, today I have an error on a shipment that said "address line 1" is missing, but there is data in the address line 1 field, so it isn't missing. Yesterday I also had a different perplexing address verification error that seemed wrong, but with all the other things about the new version bugging me I didn't make a note of the message. But something has clearly changed for the worse with the address verification.

1 REPLY 1

Hey there, 

 

Thank you for this feedback in regards to the Address Verification tool. 

 

I know that we are actively working on this feature! When I have any updates to this tool, I will reach out here to keep us on the same page.

From Moderator Davis, May the force be with you!