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Address Verification seems to be broken /Why address verification overrides the second line?

ffsdgsdfghdfgh
New Contributor

In the last few months we see an increasing number of packages returned because Address Verification overrides address removing apartment or mailbox number

Address verification  should not override the second line at all. 

 

2 REPLIES 2

ffsdgsdfghdfgh
New Contributor

Screenshot 2025-02-11 8.10.35 AM.png

Hello @ffsdgsdfghdfgh!

 

Thank you so much for sharing your post in the community! For this particular situation, we highly recommend reaching out to our support team at support@shipstation. Theyโ€™ll be more than happy to assist you with troubleshooting and investigating the issue.

 

Happy Shipping!

 

-Cara

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