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Address verification errors in new version (May 2022)

info301
Occasional Contributor

Another issue with the new version is that the "address verification" service seems to now be broken. For example, today I have an error on a shipment that said "address line 1" is missing, but there is data in the address line 1 field, so it isn't missing. Yesterday I also had a different perplexing address verification error that seemed wrong, but with all the other things about the new version bugging me I didn't make a note of the message. But something has clearly changed for the worse with the address verification.

1 REPLY 1

Hey there, 

 

Thank you for this feedback in regards to the Address Verification tool. 

 

I know that we are actively working on this feature! When I have any updates to this tool, I will reach out here to keep us on the same page.

From Moderator Davis, May the force be with you!