Cost Amount Issue
When i select Orders-Shipped-Other actions and export orders. I can not get cost amount. For some of my orders it gets the value but most of them comes null.
Forum Posts
Double Orders
I made no changes to anything I'm doing at all. Added nothing, changed nothing and have been using ShipStation for years. Today, out of no where a segement of orders were all doubled across multiple shops. It looks like it was for a period of time an...
Premium Programs Filter
I would love to have the option to filter or sort by premium programs. I can see them in the columns but there's no filter or sort option.
Committed Inventory - How does it work?
Hello,I have read through the article below that states "ShipStation now gives you the ability to track committed inventory," but I have been unable to find where and how this function works. How do I use this feature? Can it be automated to commit i...
Per item weight on Packing Slips
Looking to have the Packing Slip mapping corrected to show the Weight on the packing slip as the per item/per case weight. Today it tallies the total weight per sku based on how many of the sku was purchased. I am looking to show the per unit weight ...
Edit the Reasons for Return
Can we PLEASE edit the Reasons for Return already?People have been asking for years!It would really benefit us, the businesses supporting ShipStation and help us to look more efficient to our customers. Right now, they don't make sense for my busines...
UPS POD with references
It would be appreciated if ShipStation could provide a Proof of Delivery (POD) with in-depth shipment information such as references, address, and contact. This information is not accessible via UPS if we use third party (using Ship Station rates).
Is there a report option for what I was actually charged for shipments.
Is there a report option for what I was actually charged for shipments?I know sometimes the amount I paid while creating the label is not what I'm actually being charged for, sometimes it’s a little less but usually a little more or a lot more. The a...
API v1 endpoint for Verified by UserID
This end point would allow a super user to process and purchase shipping, while allowing tracking of another user to give credit for packing the order.Extremely useful for when batch processing and purchasing is ideal, but you still want to track pro...
Live Checkout rates do not work with Woocommerce in Wordpress
I've been researching to great lengths and also talked to a representative at ShipStation to find out if Shipstation offers live checkout rates for Woocommerce in Wordpress, and it's not an option. This would save me so much headache to have this opt...
ShipStation Scan to View Barcode Information
We recently found ourselves needing to recreate the ShipStation Scan to View barcode for an integration with our third party warehouse. The ShipStation documentation provides very little information on the content of this barcode, so I'm sharing our ...
A remember me option to new Login screen
Thank you for removing the captcha. The new login screen works much better. Is there a plan to add a "Remember me" option so the Login is automatic?
FEATURE REQUEST - Automation Rules should be able to auto-enable on certain days
We have an automation rule to enable saturday delivery for UPS Next Day Air but we have to manually turn it on every Friday and then manually turn it off again on saturday. I am requesting a feature to be added so we can set rules to automatically en...
USPS Scan Forms Not Registering/Updating Pickup Scans
For the past week or so, we have been having issues with our scan forms. We are not new users, using scan forms for ages, and our postal carrier is not a rookie either.We print the form as usual, including all the shipment for USPS for the day. Our p...
is there a away to save ebay image webp file in Image URL on shipstation
is there a away to save ebay image webp file in Image URL on shipstation ive tried not letting me and want to show pic when order comes in
Feature Request: Delete Note from Buyer and Custom fields 1-3
Hi shipstation team, i use the 3rd Party Fulfillment and The Store who is sending orders to me is setting values in this fields: Note from Buyer and Custom fields 1-3I do not see an option to delete these fields with automatisation rules on Import as...
Organize products on packing slips/pick lists by the order they are located in the warehouse
I organized our shop floor by attributing warehouse locations to each area. I did this alphabetically, creating over 20 zones. After this, I uploaded a spreadsheet to our inventory, attributing the appropriate warehouse location to each item in our i...
Make Return to Sender Easier
Why do we have to go through the "UPS from ShipStation Form" to return a shipment to sender? All the information required to be entered is already known by ShipStation when logged in. We should be able to simply press a button on a shipment to initia...
Batch Click Checkbox “Apply Changes to Open Orders” on Product Setup for Multiple Products
It would be super helpful to have a batch option that allows users to check the “Apply Changes to Open Orders” box for multiple products at once in the Product Setup section.Right now, this has to be done one product at a time, which gets really time...
Scheduling Pickups to Customer Addresses
Currently, scheduling a pickup from a customer address requires a workaround whereby you must add the customer as a Ship From address. This is not ideal functionality, considering most cases are a one time only use.Functionality within ShipStation to...
Adding an external image URL to a packing slip
Hi! I'm trying to add an external image url to packing slip templates.It will only appear when adding "src.shipstation.com" to the front of the image URL, which servers as a resizer.Without this, only a small white box will appear.The problem is the ...
Splitting batches by ship from location
I am making this suggestion based off a recommendation from ship station support. We have multiple stores that import their orders into our ship station which means that there are multiple ship from locations. Let's just say we have about a 100 diffe...
Feature Request - Filter Orders/Shipments based on # of Shipments
I am suggesting an additional filter be added to allow folks to filter orders that have more than one shipment / multiple shipments / split shipments. This would be very helpful for my use, as neither Shopify or Shipstation currently have a way to do...
Partial Quantities
Please ask the dev team to allow for partial quanities of items on orders. It is very frustrating to have our quantities rounded to whole numbersThanks you
Feature Suggestion: Inventory Tracking for Boxes
ShipStation already supports inventory tracking for products, but at least for me that isn't terribly useful as I track that in other places. However, what would be incredibly useful is if the inventory tracking system were extended to cover boxes, m...
Pass the value of Delivery Date to ShipStation Email Template
Hi Everyone,We have an app on our Shopify store that allows customers to select a delivery date for their orders. I would like to pass the selected delivery date to our ShipStation email template. Is there a way to accomplish this?Thank in advance.
Error message when closing USPS shipments
I have been having an issue for several months now when I try to close shipments from a previous day to generate a scan form. For example yesterday I printed 86 labels, but I forgot to close the shipments and print the scan form since I wasn't planni...
Shipstation says printer is offline
I keep getting an error message when trying to print to IDPRT SP410: "The printer, IDPRT SP410, connected to shipstation workstation, is offline."I have tried: Printing a test page from my computer: it works fineRemoving and reinstalling the Shipstat...
Customizing a Packing Slip
Hi, I'm trying to customize our Packing Slip to reflect site-wide discounts and Free Shipping when customers qualify. Has anyone figured out how to do this?
8.5" x 11" (w/ Packing Slip) How to edit ?
Hello,I know we can edit and create packing slips, but I’m unable to locate where to edit the 8.5" x 11" (w/ Packing Slip) label document. I’d like to use this format since it prints the postage label on the sticky side and the packing slip on the ot...
