ShipStation Features
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Scan - Workflow - Custom View

SCAN - WORKFLOW - SCAN TO PRINTI would love to customize the section where it shows Shipment and number, Order and number, and Ship To with only City, State and Zip showing. I do not use the shipment number and I have to click view everytime I ship a...

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Duplicate order numbers in scan to print

Hello, We just ran into an issue where our shopify order numbers have created duplicate order numbers with the automatically generated order numbers from years ago in our manual orders store. This has led to a problem when we ship using scan to print...

Resolved! Default Packing Slip Template

Hi all, I am trying to figure out how to make the custom label template I've created the default for printing labels w/packing slip. The default order# barcode is too small for our scanner to detect for some reason so I enlarged it on the custom. Any...

EdTDCNC by Occasional Contributor
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  • 12 replies
  • 5 kudos

Suggestions

Suggestion: We often bulk batch print labels, but sometimes we miss that someone upgraded their shipping. The only way to tell is go through manually or check the prices on the side to see if it looks higher. Can you have some color coded when they a...

Packag Type: Custom Package not working anymore

Since yesterday, I cannot enter dimensions and weight anymore (only from a pull down selection with a few entries for each field) for custom package (which is 90% of my shipping). Was there a software update that killed it? Did I change settings to p...

Custom Shipping Preset - Hotkeys

I have mentioned this multiple times to Support, however there is still no to fix. The Custom Shipping Presets Hotkeys feature does not work with Mac.. On the legacy version you could use control as the first key, but now with the new version you can...

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Auto-Split Shipments Against Ship From Locations

With the new Auto-Split feature, orders split based on the Auto-split Option dropdown (see attached 1)This is fine, but creates an extra step when it is time to print.The order containing items with this flag split off by themselves, and must be re-c...

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can print any orders.

we've got a ton of order that have to get out! why is shipstation so unreliable? can only get as far as selecting the service and then when you try and purchase and print it comes up with error message 403 and 503

multilocations

i am looking for multi stores locations. I have multilocations enabled and now what i want is if someone from USA site comes to my website and he places an order from UK site he gets international shipping rates and if he orders from my USA site he g...

Order Summary: sort by quantity

In the "document options" for the "order summary", it would be great to be able to sort by quantity (high to low, or low to high)Currently, it is possible to sort by date, and client name. Would be excellent to have the "sort by quantity" feature too...

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US Shipstation Cannot Support Australian Tax IDs

I think we need Shipstation to really address 2 major fallbacks. First one is that Shipstation for tax reasons for the US version cannot support ABN which is the tax code for Australia. Seems strange that Europe, US, and pretty much all elsewhere is ...

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UPS Saturday delivery for outgoing shipments only

I use the "Include a return label with the outgoing shipping label" a lot, and on Fridays I have a problem: Selecting Saturday shipping stops the return label from being automatically generated. I have to manually generate labels which takes a ton of...

Sanjay1 by New Contributor
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Verified status shown in order list

I realize that the Verified badge shows up when viewing an order, it would be nice if there could be some way to show this in the order list. Whether it was a tag, a diferent column, whatever. I can't find any way to accomplish this.

scmsteve by Contributor
  • 2629 Views
  • 5 replies
  • 9 kudos

Create Multiple Packages Automatically

Example: Order comes in for 1 unit, automatically changes to UPS ground, 5 packages (each package 50 pounds).Right now: I would need to set the 5 packages manually. I have been "apply package set" as of now.

Disputing UPS Shipping Adjustments

I'm wondering if anyone has experience or advice on how to dispute shipping adjustments from UPS. Recently, I've encountered a few adjustments that I believe may be incorrect, and I'm unsure of the best way to address this issue.If anyone could share...