So in V2, if a customer wanted to change their shipping address and our sales team updated it in Shopify and I ran a manual update/refresh in ShipStation, the address would update from Shopify. I just noticed that V3 is no longer doing this. Has anyo...
There is no way to add a full list of Canada Post Postal codes except for 2000 characters which equivalent to 150 postal codes, there are over 800K postal codes There should be a feature to add /upload postal code list, like in Shopify that would all...
I purchase shipping from multiple carriers and services. I would like to have shipping services and methods be quoted at the same time. That way I can cut down on time spent having to click individual quotes for 'UPS Ground' shipping on three differe...
I'm writing to provide feedback on the recent changes to ShipStation's login procedures. While I understand and appreciate the need for improved security and multi-factor authentication, the current implementation has some pain points for us. Here ar...
Edit Ship From address to create a domestic return label. International returns are not yet supported. would be cool if this was a supported feature
I really like the bundle feature. I started using it last year and it has made picking error so much better. There are a couple of things that could be better. First the biggest issue is we sell items that has another item include as one price. When ...
Hi ExpertsI cannot see the Packing Slip options under Templates in ShipStation. Can you someone please help. I saw the help center link, but I don't see that particular option. Any clues.https://help.shipstation.com/hc/en-us/articles/360045864131-How...
We just started using Rate Shopper and it is a huge time saver for our multple UPS accounts. However, there are still areas it is severely lacking any time savings at all.The Fedex One Rate program allows you to ship for a low flat rate that is often...
I pay for the silver plan SOLELY to get the custom packing slips. I reported an issue back in NOVEMBER with the custom packing slips intermittently working that still hasn't been solved, and the guy handling the ticket is a complete dismissive jerk.T...
Update the color of multiple items needing shipped to be inline with a standard notification color: yellow, orange, red. better for users to see that multiple quantities are needed!
I am new here and learning now to get my Wix store integrated with Shipstation.Wondering if people have some thoughts on how to implement this...My Wix Store has an item Product A that can be purchased. Product A has to be shipped as two items - Box ...
Please rethink how 2FA is done. Remote work stations do not have access to emails, and are therefore disrupted. Surely there is a better way?
We use shopify for our website and we do a lot of wholesale. We are having issues with sending out orders on a net 7 or 14 terms. Ship station will not allow us to ship a product without payments. I found this old blog post from 8 years ago and see a...
I would like to be able to print my packing slips without allocating inventory. I realize it might be nice for some workflows to automate this, but having the option to turn this off and have the inventory allocate at time of shipping would be nice. ...
Great news, ShipStation Community —starting today, ShipStation now accepts Pay by Bank(ACH) as a payment option for purchasing shipping labels! We're excited to offer more flexibility and convenience for your shipping needs. Please enjoy this short v...
I would like to request the implementation of barcode functionality for product bundles. Specifically, when a bundle barcode is scanned using the Scan to Verify feature, the system should automatically verify all individual products contained within ...
We use Custom Packages for box dimensions when we ship. However, when we have multipiece shipments and move into the Multi-Package Shipment screen the custom package box dimensions we have created do not populate. We have to type our box dimensions i...
Is the Map Requested Service feature unavailable? I've been trying to map services for a few weeks but keep getting an error message.Thanks!
When i select Orders-Shipped-Other actions and export orders. I can not get cost amount. For some of my orders it gets the value but most of them comes null.
I made no changes to anything I'm doing at all. Added nothing, changed nothing and have been using ShipStation for years. Today, out of no where a segement of orders were all doubled across multiple shops. It looks like it was for a period of time an...
I would love to have the option to filter or sort by premium programs. I can see them in the columns but there's no filter or sort option.
Hello,I have read through the article below that states "ShipStation now gives you the ability to track committed inventory," but I have been unable to find where and how this function works. How do I use this feature? Can it be automated to commit i...
Looking to have the Packing Slip mapping corrected to show the Weight on the packing slip as the per item/per case weight. Today it tallies the total weight per sku based on how many of the sku was purchased. I am looking to show the per unit weight ...
Can we PLEASE edit the Reasons for Return already?People have been asking for years!It would really benefit us, the businesses supporting ShipStation and help us to look more efficient to our customers. Right now, they don't make sense for my busines...
It would be appreciated if ShipStation could provide a Proof of Delivery (POD) with in-depth shipment information such as references, address, and contact. This information is not accessible via UPS if we use third party (using Ship Station rates).
Is there a report option for what I was actually charged for shipments?I know sometimes the amount I paid while creating the label is not what I'm actually being charged for, sometimes it’s a little less but usually a little more or a lot more. The a...
This end point would allow a super user to process and purchase shipping, while allowing tracking of another user to give credit for packing the order.Extremely useful for when batch processing and purchasing is ideal, but you still want to track pro...
I've been researching to great lengths and also talked to a representative at ShipStation to find out if Shipstation offers live checkout rates for Woocommerce in Wordpress, and it's not an option. This would save me so much headache to have this opt...
We recently found ourselves needing to recreate the ShipStation Scan to View barcode for an integration with our third party warehouse. The ShipStation documentation provides very little information on the content of this barcode, so I'm sharing our ...
Thank you for removing the captcha. The new login screen works much better. Is there a plan to add a "Remember me" option so the Login is automatic?
