Shipstation devices keep disappearing
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โ10-08-2024 07:42 AM
I keep losing my devices. When this happens I refresh my connection and the devices reappear. This is happening through out the day. Anyone else having this issue?
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โ10-08-2024 07:53 AM
Hello @PR!
Thank you for posting your issue here in the community. For this particular situation, we highly recommend contacting our support team at support@shipstation. Theyโll be more than happy to assist you with troubleshooting and investigating the issue.
Have an excellent rest of your day!
-Cara
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