a month ago
I keep losing my devices. When this happens I refresh my connection and the devices reappear. This is happening through out the day. Anyone else having this issue?
a month ago
Hello @PR!
Thank you for posting your issue here in the community. For this particular situation, we highly recommend contacting our support team at support@shipstation. They’ll be more than happy to assist you with troubleshooting and investigating the issue.
Have an excellent rest of your day!
-Cara