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Shipstation devices keep disappearing

PR
Occasional Contributor

I keep losing my devices. When this happens I refresh my connection and the devices reappear. This is happening through out the day. Anyone else having this issue?

1 REPLY 1

CaraAdmin
Khoros

Hello @PR!

 

 Thank you for posting your issue here in the community. For this particular situation, we highly recommend contacting our support team at support@shipstation. They’ll be more than happy to assist you with troubleshooting and investigating the issue.

 

Have an excellent rest of your day! 

 

-Cara