01-27-2022 01:43 PM
We would like a more robust return system. One of the issues that we have is that when a return is received physically that receipt isnt communicated digitally to our customer support team. Having a Returns included in the API would allow us to take action about the creation of a return label, the receipt of a shipment for which a return was made, etc.
01-27-2023 09:13 AM
I agree. I have been trying to implement this functionality as well and cant find a work around for getting return orders. Did you find any way to do this?
01-27-2023 10:23 AM
Hey there @KSrugpadusa,
Thanks for joining us! Return via the API aren't available directly, but one method i've seen used as a workaround is to utilize the /shipments/createlabel endpoint and reversing the Ship To and Ship From addresses.
I hope this can help 🙂