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Return Shipment API

info565
First-timer

We would like a more robust return system. One of the issues that we have is that when a return is received physically that receipt isnt communicated digitally to our customer support team. Having a Returns included in the API would allow us to take action about the creation of a return label, the receipt of a shipment for which a return was made, etc.

2 REPLIES 2

KSrugpadusa
First-timer

I agree. I have been trying to implement this functionality as well and cant find a work around for getting return orders. Did you find any way to do this?

Hey there @KSrugpadusa

 

Thanks for joining us! Return via the API aren't available directly, but one method i've seen used as a workaround is to utilize the /shipments/createlabel endpoint and reversing the Ship To and Ship From addresses. 

 

I hope this can help 🙂 

From Moderator Davis, May the force be with you!