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Modify Order Date Mapping from Order Source

konnorkuhlmann
New Contributor

Howdy howdy,

The ability to choose which date on an imported order is used as the Order Date field in ShipStation would be very helpful.

We use BrightPearl for our order processing, and ShipStation uses the date the order is created in BrightPearl as the Order Date field.

The issue is that we sell to wholesale clients that place their orders seasons ahead of time, with a scheduled future delivery date. With ShipStation using the day the order is created in BP as Order Date, when the Sales team makes  Goods Out Notes and pushes those orders to ShipStation, they come through with really high Age's because of this. This makes the Age field effectively useless in planning fulfillment priority. In reality it's when the Goods Out Note is created in BP and the order is sent to ShipStation that should be used for Order Date and determining Age.

Our Sales team is having to manually communicate the priority list to us via Slack or email, rather than just push orders to ShipStation in the order they should be fulfilled.

Sincerely,

Konnor

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