Order Source Integrations
Discuss store and marketplace integrations
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Does shipstation have an active support team?

Extremely difficult to get errors on your website fixed. We have been affected for 1 year and still they can't help me fix my issue.Support doesn't help, can't talk with anyone, can't talk on the phone, nothing. 5-15 days to get a response from anyon...

FazStore by Occasional Contributor
  • 522 Views
  • 2 replies
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ShipStation support with Marketplacer Platform

Is there a connector to integrate Marketplacer Selling Channels into ShipStation.This would be much more convenient as currently have 3 Marketplacer selling channels in which we are using manual import/export for orders.

JJ23 by Occasional Contributor
  • 980 Views
  • 5 replies
  • 1 kudos

Label Traxx API and ShipStation

Are there any other users who use Label Traxx V9 Cloud API with ShipStation?We are considering the move and would love to discuss the wins and losses of this change. Right now we have a custom shipping program hooked up to an older version that is no...

KParker by Contributor
  • 242 Views
  • 0 replies
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Bin Inventory System - Picklist Printing

Working on reconfiguring our inventory system. We sell on eBay primarily. When orders are imported from the platform, we set the SKU as the bin location for where the item is located. The picker goes to that area/bin and finds the item. Is there any ...

ExecV by New Contributor
  • 792 Views
  • 1 replies
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XML import error

We started receiving an error on the import of our XML to Shipstation.The error is only happening with the orders being shipped outside of the USA. I've attached the photo. Shipstation support has been no help.Here is the error09/11/2023 09:16 :An er...

Screenshot 2023-09-07 at 15-43-29 ShipStation.png
steven10 by Occasional Contributor
  • 632 Views
  • 1 replies
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ShipStation stopped importing Shopify FBA orders

As the title suggests, I discovered that ShipStation stopped importing FBA orders from our Shopify around April 19. Other Amazon orders that are not FBA have continued to import normally. We use the Amazon by Codisto channel in our Shopify store.

geraldz by New Contributor
  • 1382 Views
  • 9 replies
  • 0 kudos

CHAT UNRESPONSIVE - Day 5 - DEPLORABLE

The fact they are not responding to chat is BEYOND INFURIATING. Sadly, ShipStation keeps going downhill. I am looking into both Pirate Ship, Shippo + Ship Hero to compare. SS is the most expensive; and they do not pass on shipping discounts (unlike o...

glam by Occasional Contributor
  • 243 Views
  • 0 replies
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CommerceHub integration

We really need to integrate with CommerceHub...recently started selling on homedepot.com and copying and pasting info into ShipStation is not a sustainable option. We will be switching to Zoho inventory with the 3rd party Extensiv connection for Comm...

940 by New Contributor
  • 905 Views
  • 3 replies
  • 0 kudos

Connecting GoDaddy

Has anyone figured out a good way to connect a GoDaddy store with ShipStation. I looked into Pabby and Zapier, they don’t have the integration to assist either.

walamart store error

An error occurred attempting to update orders: There is an error in XML document (0, 0)is any one else getting this when trying to sync to walmart been last few days orders come in every few hrs then i get the same error message 1 or 2 later

ozie27280 by Frequent Contributor
  • 1423 Views
  • 7 replies
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Multi Channel System For Etsy and Shopify

Hi There. So it seems that Inventory here at Shipstation does not really track inventory from the selling channels. I am looking for an inventory software that will work with Etsy and Shopify. I have been using Finale but it does not work well with E...

DebFaye by First-timer
  • 601 Views
  • 1 replies
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Checkout Rates for Woocommerce

Is there any update on the feature to connect checkout rates with woocommerce?This feature would help us immensely. In the current economy we're looking for ways to help our customers out, and so we really need to pass the discounted UPS rates to the...

CommonSku

We have a new client that is using CommonSku for their order processing; is anyone successful with adding a commonsku account to their shipstation for order downloads?

a51 by Occasional Contributor
  • 331 Views
  • 0 replies
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Unable to import orders from my eBay account

On June 10th (11 days ago) I reported that my eBay account orders weren't being imported. Since then, other than automated or presetted messages promising an answer, nothing has been done. One support associate after the other, one escalation after t...

Klaviyo Delivery Metrics

I use klaviyo to set up my flows on my shopify store, & since the main product i sell requires me to send an email when the customer receives the item letting them know what to expect and steps moving forward, so Shipstation does have a delivery emai...

Fortune by New Contributor
  • 406 Views
  • 0 replies
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Developer/Sandbox Account

Hello,We have developed a Private Shopify app for a customer which works with Shopify's Multi-Location feature, so far for development/testing we had our own ShipStation account ($25/month) as I didn't really see any way to get a sandbox. development...

pateketu by Occasional Contributor
  • 1571 Views
  • 0 replies
  • 3 kudos

Amazon Import Orders - SKU ASIN

When we get our orders imported from Amazon. It is taking the data from the Amazon ASIN slot and imports it into shipstation SKU slot. This is frustrating and incorrect as Amazon has a specific area where item location SKU is recorded and that is the...

ExecV by New Contributor
  • 472 Views
  • 1 replies
  • 0 kudos