WooCommerce connection issue
I am having an issue where my store disconnected from WooCommerce and I can't get it to reconnect. I keep on getting an error Object not set to a refrence or something like that. Any help would be appreciated.
Forum Posts
Shopify order fulfillment
When an order is split in Shipstation because an item is not available, Shipstation marks all the items in Shopify as fulfilled.It would be much better if Shipstaion was able to mark only the items that were shipped as fulfilled in Shopify so items s...
Support for Tindie marketplace
Hi, Tindie is a huge marketplace for goods, similar to Etsy, but more oriented towards technical and electronics projects.We would like a shipstation integration for Tindie - https://www.tindie.com/What can we do to help make this happen?Thank you.
Two ShipStation accounts integrated into one Shopify store
Hi!Looking for some help - we're a Canadian company that just opened a warehouse in the states (Miami). From my understanding, we cannot have two ship-from locations on our ShipStation account that are in two different countries. So I need to open a ...
Integration to Radial Ecommerce
Does anyone have any experience integrating ShipStation into Radial ECommerce? If not, have you hired a developer to help integrate any e-commerce channels that are not yet supported by ShipStation?
poshmark
Are there any plans on adding Poshmark? It would be a great addition to shipstation and im sure a lot of customers would benefit.
32 bit order id clarification
Hi thereA merchant who uses our software brought this to our attention...ShipStation System Upgrade to 64-bithttps://help.shipstation.com/hc/en-us/articles/25360680030619-ShipStation-System-Upgrade-to-64-bitI can't imagine this affects us as we decid...
fullfillment details in the developer section
Can someone tell me if fulfillment pulls all the items just like the shipments? Or is this just another lack of updating the developer documentation? If this part of the system can't pull items.. WOW, how bad is that! Please help with this detail!!!!...
Ship Station not properly talking to Magento 2.4
We just upgraded to Magento 2.4 and are having issues with shipstation. It will bring the orders in from Magento but not the internal notes. Also when we ship an order it will not transmit back the tracking number and mark the order as shipped. We ha...
Square Sync Broken
Square Sync is Broken, and the conversation with the customer support agent is outrageously off-base, and NOT helpful. I'm ready for a refund and to look in a different direction. They've asked me for screenshots, which I've sent, to which they've re...
please delete
please delete
API Error when posting order
Cannot insert the value NULL into column 'Description', table 'Shipstation.dbo.OrderItem'; column does not allow nulls. INSERT fails.\r\nThe statement has been terminated.Getting this error when submitting order data.
Recognize Pre-Paid Subscription from Shopify as Multiple Shipments
We utilize prepaid subscriptions on Shopify (customer pays yearly for 4 recurring installments/shipments). The Shopify platform creates one order with multiple scheduled shipments. When the order is imported into Shipstation, however, it's not recogn...
After upgrade to auctane/api 2.3.2, orders on Magento 2.4.5-p1 store no longer syncing
We ran a routine Composer Update and ended up with auctane/api 2.3.2 on our Magento 2.4.5-p1 store. Prior to the update, the orders were syncing from Magento into ShipStation without a glitch. After the upgrade, new orders stopped syncing.The connect...
Real Time Quoting - WooCommerce
For the WooCommerce plugin... I would love the ability for real time price quoting on shipping orders. When a customer adds items to their cart, enters their shipping address, it would be great to display all of the shipping options with cost (calcul...
Switch from ounces to pounds
Using integration with Shift4Shop. When I set up the integration, I remember having to select whether weights would be imported to ounces or pounds. I couldn't remember what S4S did so I chose ounces and figured I could fix it later. Turns out it use...
Salesforce Integration - Data mapped to custom fields not coming in to ShipStation
Has anyone had problems with the data that's mapped from the Salesforce integration to custom fields in ShipStation not coming in to ShipStation?I have a support ticket in to ShipStation which has been escalated, but I have not had any status update ...
Automations and Rules based on WooCommerce Order Status
Hello! We would very much appreciate the integration of WooCommerce Order Statuses (custom and default) into your system. We would like to be able to create automation rules based on the current order status and be able to assign tags and actions.The...
How to create an Endpoint URL
Greetings experts!I'm brand new to api's and that jaz so I'm trying to find a resource to create an Endpoint URL. We are using Zendesk as our new Customer Service platform and I want customers to be able to look up their ShipStation order via a bot.Z...
WooCommerce Setup
Trying to connect WooCommerce and get error message: The remote server returned an error: (308) Permanent Redirect. I am not able to find any information on this.
Opencart/Shipstation Integration Broken For v3.0.3.8
Looks like Shipstation integration with Opencart is broken after Opencart v3.0.3.8. Any chance of getting an update?
Issue with Shopify "On Hold" Orders Incorrectly Syncing as "Awaiting Shipment" in ShipStation
We've encountered a new issue starting today, where orders from Shopify that are marked with a Fulfillment Status of "On Hold" are incorrectly syncing to ShipStation as "Awaiting Shipment". Notably, all line item quantities for these affected orders ...
Integration of CedCommerce with ShipStation
We would love to see the integration of ShipStation with CedCommerce. Our primary objective is to utilize the inventory and order synchronization functionalities across various marketplaces like Amazon, Walmart, Etsy, eBay and Shopify. For instance, ...
Automate Orders from "Awaiting Payment" to "Awaiting Shipment"
Hello!We have a wholesale customer who's integrated in our shop via Shopify Collective. Currently their orders get held up from fulfillment in ShipStation because there orders fall into Awaiting Payments. I suggest creating an automation that does no...
Integrating Amazon
I am trying to connect ShipStation to Amazon. I ma getting a message back from Amazon that I do not have permission to view the page. Does anyone know which permissions I need on Amazon to make the connection
Change Units Of Measure on Shipment
Hello,When shipping different kinds of quantities, it's tough for the 3PL warehouse to know if it's a box, case, carton shipping. We ship by the box vs case in our products. In Netsuite, we have on the Sales Orders as a case, but it imports into Ship...
Offer UPS from ShipStation rates to my WooCommerce site
Original post from user Ron Hill Is there a way to push the UPS from ShipStation rates out to my WooC website? I would like my customers to see dynamic rates when checking out.
Note from Buyer / Note to Buyer
It would be very helpful to expose the Note from Buyer and Note to Buyer fields to the API. They could then appear on an internal pick ticket.
Amazon Buy vs Amazon marketplace imported to shipstation
I have just started selling as a Prime seller, my choice because of Saturday shipments. Anyway, I imported my orders today and found the prime orders in the Pending Fulfillment folder. Why? I guess I dont understand the difference then between the no...
Tiktok Shop For USA
Is there any chance Shipstation is working to getting Tiktok on the platform?
