Order Source Integrations
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walamart store error

An error occurred attempting to update orders: There is an error in XML document (0, 0)is any one else getting this when trying to sync to walmart been last few days orders come in every few hrs then i get the same error message 1 or 2 later

ozie27280 by Frequent Contributor
  • 1234 Views
  • 7 replies
  • 0 kudos

Multi Channel System For Etsy and Shopify

Hi There. So it seems that Inventory here at Shipstation does not really track inventory from the selling channels. I am looking for an inventory software that will work with Etsy and Shopify. I have been using Finale but it does not work well with E...

DebFaye by First-timer
  • 501 Views
  • 1 replies
  • 0 kudos

Checkout Rates for Woocommerce

Is there any update on the feature to connect checkout rates with woocommerce?This feature would help us immensely. In the current economy we're looking for ways to help our customers out, and so we really need to pass the discounted UPS rates to the...

CommonSku

We have a new client that is using CommonSku for their order processing; is anyone successful with adding a commonsku account to their shipstation for order downloads?

a51 by Occasional Contributor
  • 231 Views
  • 0 replies
  • 0 kudos

Unable to import orders from my eBay account

On June 10th (11 days ago) I reported that my eBay account orders weren't being imported. Since then, other than automated or presetted messages promising an answer, nothing has been done. One support associate after the other, one escalation after t...

Klaviyo Delivery Metrics

I use klaviyo to set up my flows on my shopify store, & since the main product i sell requires me to send an email when the customer receives the item letting them know what to expect and steps moving forward, so Shipstation does have a delivery emai...

Fortune by New Contributor
  • 312 Views
  • 0 replies
  • 0 kudos

Developer/Sandbox Account

Hello,We have developed a Private Shopify app for a customer which works with Shopify's Multi-Location feature, so far for development/testing we had our own ShipStation account ($25/month) as I didn't really see any way to get a sandbox. development...

pateketu by Occasional Contributor
  • 1259 Views
  • 0 replies
  • 3 kudos

Amazon Import Orders - SKU ASIN

When we get our orders imported from Amazon. It is taking the data from the Amazon ASIN slot and imports it into shipstation SKU slot. This is frustrating and incorrect as Amazon has a specific area where item location SKU is recorded and that is the...

ExecV by New Contributor
  • 419 Views
  • 1 replies
  • 0 kudos

Shipstation Report Data Inaccurate

Noticing that Shipstation Sales Totals on the reports, both App and Website Reports, are not Accurate for ebay. If you have a promotion for selling multiple items and give a discount, Shipstation is using the Amount before the Discount as part of you...

dell by Contributor
  • 327 Views
  • 0 replies
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Linnworks - Woocommerce -Shipstation

Hi there,We are using linnworks as the order management system. All carrier accounts are added there and we processing and printing the labels from linnworks itself. Afterwards, the order is synchronised with the channel and updated there. As soon as...

wesuit by First-timer
  • 474 Views
  • 0 replies
  • 0 kudos

getting invalid xml error on the magento plugin

Hi.I'm new to ShipStation. Just set up magento 2 integration. the test connection works fine. When i try to import orders i get this error: An error occurred attempting to update orders: Invalid XML. Error: 'Data at the root level is invalid. Line 1,...

shipnoob by First-timer
  • 326 Views
  • 0 replies
  • 0 kudos

Error Message Paypal Invoice

My Paypal orders are not updating. Sometimes it takes a day or 2, sometimes 1 hr and sometimes not at all. I have been to the Paypal website already and checked the API permissions and all is good there. I also removed it and resubmitted and I am sti...

Linking two orders

Hello, I am currently building an Order sync app which especially will sync orders created with multiple Fulfillment locations in Shopify to ShipStation, I am able to create multiple orders in ShipStation for each Shopify Order with the APIs and allo...

pateketu by Occasional Contributor
  • 454 Views
  • 1 replies
  • 0 kudos

Magento 2.4.5 feed missing some details

Hoping I can get a answer here. The order feed coming in to shipstation is missing a couple items. We get a dispatch date and delivery date from ShipperHQ. The items are on the order but not coming over in the XML order feed.How can I add them in?

cwwallis by New Contributor
  • 316 Views
  • 0 replies
  • 0 kudos

Shipstation Rest APIs - Shipping cost

I am using Shipstation APIs to fetch Orders data. I have Fedex and stamps.com a carrier integrated with shipstation. However, Shipstation APIs doesn't show be the shipping cost, I only see total cost paid by the customer.Is there a way I can see the ...

ankusaxe9 by New Contributor
  • 667 Views
  • 2 replies
  • 0 kudos