Shopify inventory
Please show Shopify inventory on ShipStation's 'Products' page.
Forum Posts
store with variants not syncing correctly
Is anyone else having the issue of their items not syncing correctly to shipstation when that item has a variant? Example someone purchases 2 shirts and they are different sizes and color (Black 2T and a 5T charcoal) but are on the same listing and t...
Import multi-package orders through ODBC
I've orders split into multi-package whenever applicable. But I'm unable to import the order data as is. Is there a way to get it done or would there be new feature in ShipStation to do so.?
Walmart Integration Broken
Anyone else experiencing Walmart integration issues? Our store, which had been working flawlessly for a long time is now suddenly nonfunctional. Shipstation reports an error: An error occurred attempting to update orders: There is an error in XML doc...
Edit Shopify Order
Hi I am on a trial with ShipStation I have resolved most of my questions with support, but I have the following two questions which I can not seem to find a solution. 1. I edit an Order in Shopify (for example a customer ordered a Size XS, instead of...
When is Order "ModifyDate" field updated?
Hello, Is there a document which outlines what actions on/changes to an order change the "modifyDate" field of an order? Just from testing things, it seems that Assigning/Unassigning a user to an order does not update this field, which i wish it woul...
Shipstation not loading
I am not able to get into ShipStation today. when I log in to my account it just spins and nothing loads. Is anyone else having this problem. I can't even contact support because I can't log in.Sam Friedman718-643-8005 ext.106
Get External Shipments via API
Hi,Could you please advise how to get external shipments using API? I have read on the documentation that shipments created through UI will not be returned. But perhaps there is any way to get external shipments? Thanks in advance
Wordpress with no shopping cart
I have a client that wants to offer a thank you shopping page on their wordpress site. All items are free and their customers are shopping for a thank you gift then entering their shipping address. Any ideas on how I can connect such a page to shipst...
Unable to update Amazon Orders
Hello all, since earlier this morning I have not been able to updated any Amazon orders. At first, when I hit the refresh button, I was receiving this error: An error occurred attempting to update orders: 429, but since have began to receive this err...
Shipment Notification
When we ship orders our marketplace is only getting notified about 50% of the time.. How do we fix this?
Amazon Combined Orders Marketplace Notifications Broken
I don't know if anyone else has noticed this. If you ship a combined Amazon order, Shipstation no longer is able to notify the marketplace. I'm told by Customer Service that this feature is no longer supported. This worked for years, and just stopped...
Display the WooCommerce store URL
When you add multiple WooCommerce stores they all are given the same name as WooComerce Store and you cannot see which one belongs to which store. Only ShipStation support can see that. Why? There are 10+ million Woo stores on the Net, it is not unco...
Address changes made in Shopify do not update in Shipstation - How are you dealing with that?
I recently discovered address changes, such as the ones made by customers and customer service DO NOT update in the order feed upon syncing. Our business sells a lot of pre-order items so there is a gap between order being placed and importing to Shi...
API Call To Update Order Not Updating Ship By Date?
Pretty weird experience I'm having when trying to update the shipByDate via an API call. I'm making the correct post request with shipByDate in the body and I get a valid response back with the correct shipBy date. However, when I go into the portal ...
Amazon FBA and Shopify integration
Hello,We are using shipstation to integrate orders from Shopify to Amazon FBA.Can shipstation sync inventory levels from Amazon to Shopify?
can not split orders anymore
can not split orders anymore It stopped working
Error 404 when connect to ETSY
start yesterday, there error message, shows 'remoted server error 404"unable to pull order from ETSY,when i try to del the store and re add it, and i try put username in there and find store, it still show the same message error 404,
Error Message - no help from Support - failure to notify marketplace
Anyone experience this error message?You must write ContentLength bytes to the request stream before calling [Begin]Getresponse This is the error message when I ship from ShipStation. The import from my marketplace to SS works fine, however no notifi...
Inventory details in API
Hello,is inventory details of products available in ShipStation API modules?IWhere do I get those details in API.
Amazon Combined Orders & USPS Tracking Numbers
Amazon is not accepting USPS tracking numbers from orders combined on ShipStation. After creating labels, I'm finding the separate orders still marked as "unshipped" on Amazon. On Amazon I get the message that "Same tracking ID entered for multiple o...
Update WooCommerce with the name of warehouse chosen for each order
I am using the Woocommerce plugin with Shipstation.I use several warehouses and require to update my inventory levels using Woo, How can i update my store (Woo) with the warehouse chosen by shipstation?
Amazon Order Date
Ever since ShipStation switched over to the new Amazon SP-API, orders that come in after around 3pm PDT have the order date incorrectly set to the following day. Seems like a time zone issue with the new code. Has anyone else seen this, or is it just...
New store - Not able to connect to Amazon
Any one else having an issue connecting there shipstation to Amazon , i keep getting this error code : Something went wrongThis Developer is not currently eligible for new authorizations.Error Code: MD9000 Yes i opened a live chat and the rep said it...
Creating Rules from Variations and/or Creating Custom Plugins for a Fee
One of our stores is WooCommerce/WP Engine. We're bringing in variation and/or custom fields for an item within the order (see attached screenshot) and would like to be able to identify those fields, specifically the "embroidery" field, and be able t...
Resolved! One particular order from Squarespace not importing
Website is hosted on Squarespace with an online store. Usually orders are imported through the Squarespace-Shipstation integration enabled. For some reason one order in particular is not being imported. Orders before this one and since this one have ...
Amazon packing slip bug?
for some reason the product title override on orders is no longer working on Amazon and I"m not getting the SKU's either. I'm getting the full title, and image urls. I'm having to look up each order and it is getting tedious. Please fix. Thank you!
PayPal
Can PayPal connect to my ship station account? PayPal says NO
Amazon Updating Error?
Is anybody else having issues with Amazon Integration today? Everything is completely messed up on mine. We have two Amazon stores connected, and there are so many issues. Missing names and addresses, wrong pricing information, missing orders, not sh...
Warehouse Location Not Updating with new orders
I've mentioned this before in the replies of other more general posts, but putting it here as it's own thread. I cannot understand why warehouse location is not updated automatically from the source (in our case, BigCommerce) when new orders are impo...