Does anyone else who has a Woocommerce store have issues updating order status after orders are shipped using Shipstation?Using a WooCommerce ShipStation plugin. Shipstation is being horrible with their support, as usual. The rep admitted in the chat...
My Shopify store uses the ShipStation integration to calculate shipping rates at checkout. In the past, I've used the Description field in ShipStation > Settings > Selling Channels > Store Setup > Edit Store Details > Checkout Rates > Edit Rate to di...
Shipstation not updating status of shipped orders in Woocommerce. This started happening a couple days go, there are no errors showing or anything. Randomly some orders will get marked properly back in woocommerce but most orders are not getting mark...
It would be really nice and extremely helpful is Shipstation supported multi currency imports. Right now everything imports into Shipstation in the currency of account (for us this is Canadian dollars), which is extremely frustrating when we ship a l...
We're dealing with a bug that started around 2/1 - 2/2/24....Orders fulfilled in ShipStation abruptly stopped updating our Shopify with marketplace notifications to mark orders as Fulfilled in Shopify and deposit the tracking info. We have an email s...
I have just switched over to using ShipStation's BigCommerce V3 App.On order import, Shipstation is not importing the 2nd unit of 2-unit orders, only the 1st unit. This only happens on orders where the customer is shipping the 2nd to a different addr...
I have connected my WooCommerce site to Shipstation and Shipstation is successfully importing orders. But, once we complete the shipment in Shipstation - Shipstation is not sending this information back to WooCommerce. The order sits in Woo as proces...
Original post from user Gerardo Carmona Hello, We would like to see a feature where Shipstation can import text based customization information for Amazon Custom orders. These are listings that the customer can personalize their product through a pre...
I am not able to get into ShipStation today. when I log in to my account it just spins and nothing loads. Is anyone else having this problem. I can't even contact support because I can't log in.Sam Friedman718-643-8005 ext.106
How can I stop notifying customers altogether when a label is created? I am aware of the additional notification options but I would prefer if no notifications are sent.
Im looking to hopefully get amazon Saudi Arabia implemented into shipstation since this is not already in the system.
Sometimes we ship an order in multiple packages, which results in two tracking numbers. However, Shipstation only sends one tracking number back to the marketing. As a result, customers often call to inquire about this, and sometimes leave negative r...
Original post by user Aksel Gungor Google is rapidly improving and growing their Merchant services (Shopping Actions, Surfaces, new commission structure, etc.). Are there plans to add this as an integration?
Seems like there has been a lot of discussion about this:https://community.shipstation.com/t5/Orders-Shipment-Management/Direct-URL-Link-to-shipstation-order-or-at-least-search-results/idc-p/26195#M7176 But is there a way to generate a link directly ...
Finally, the TikTok shop integration is out, and I am excited to see how well it can work. However, can ShipStation develop more integration for different marketplaces, for example, Temu, Shein, Shopee, etc. I know the fact that these marketplaces ar...
Please integrate ShipStation with TEMU marketplace
We would like the ability to incorporate automatic discounts from Shopify into the orders at a line item level so that our revenue numbers show up correctly in Shipstation.
Just wondering if anyone has had problems with printing after their cutoff time from amazon?We use shipstation to print our labels, anything past 6:30pm cannot be printed, so then we end up having to print the labels manually on seller central.Anyone...
Hello ShipStation peeps!I have an ongoing problem where my european trade orders (so going a particular shipping method and over a particular value) are automatically being marked as 'Completed' in WooCommerce (and oddly enough being allocated a FedE...
Hello there:I am a tiktok shop seller, and have been using shipstation for 3 months, when i first started everything was smooth and perfect. As soon as November hit, my sales dropped significantly. Upon further investiagation i discovered that buyers...
Does anyone know how to solve this issue around customer orders on shopify that are initially sent to shipstation & fulfilled, and then the customer wanted to return some of the styles and get exchange for correct size so we select in shopify return:...
Hi,Does anyone know if and how I can use ship station with amazon vendor Direct Fulfillment. thanks
Many other shipping solution providers like shipstation already have EDI sycn solution for Amazon Vednor Central direct fullfilment ordersmany even provide solutions to help you sync your vendor central account with shipstation through there software...
We have our Shopify store set up to automatically sync products on Facebook and Instagram. The orders get sent back to Shopify with a specific "fulfill by" date that must be met. However, when those orders come into ShipStation, that "fulfill by" dat...
I am writing to request your support for integrating the new Shopify Exchanges feature within Shipstation. As detailed on Shopify's official help page (https://help.shopify.com/en/manual/orders/refunds-returns/exchanges), this functionality is critic...
Has anyone found a way in ShipStation to 'Accept' an order in the Mirakl platform so the contact details are transmitted from Mirakl to ShipStation (via Mirakl Connect)? Currently, we have to log into Mirakl, accept the order, and only then does the ...
Howdy howdy,The ability to choose which date on an imported order is used as the Order Date field in ShipStation would be very helpful.We use BrightPearl for our order processing, and ShipStation uses the date the order is created in BrightPearl as t...
Our website is global, and we have a distribution center in the US and Canada. So we have two ShipStation accounts. Is there a way to integrate the website to the Canadian ShipStation, but filter it so only orders with a ship to country of Canada are...
Hey everyone,We recently switched from Zenstores to ShipStation, and we’re encountering a major issue with how product variants appear on our packing slips. Our Shopify store uses product variants, such as different colors and additional options for ...
Hello All,I've been using shipstation for years, but am new to the Shopify integration. I'm having trouble with getting correct live rates for a drop ship warehouse we use that is 3 time zones away and ships heavy product. Support has indicated that ...