Order Source Integrations
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Pull Shipping Cost

I'm trying to pull a list of all orders in shipstation to extract the shipping cost but I'm having a hard time figuring out what field the shipping cost lives within.

Personal Customs Code (South Korea)

We use Shopify as a sales channel and I just noticed this on an order shipping to South Korea: To pass customs in South Korea, you must add the customer's Personal Customs Code to the shipping label.Learn more And then there's a new field the custome...

rhinez0r by New Contributor
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mybrightsites.com

Is anyone integrated a My Bright Sites shopping page with ShipStation? and if so, was it via API? XML Store? and all working well, any hiccups to be aware of? Inventory integration all good? Thank You

a51 by Occasional Contributor
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WooCommerce Channel stopped syncing

When we initially connected ShipStation to or WooCommerce,.. syncing worked fine,.. but now we get the following error: An error occurred attempting to update orders: Invalid XML. Error: ''=' is an unexpected token. The expected token is ';'. Line 69...

GreenGem by First-timer
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Walmart error

always get An error occurred attempting to update orders: The remote server returned an error: (520) Unknown only Walmart is there anyway to fix this

Magento Extension

Recently migrated to magento 2.4Your instructions for installing the extension don't seem to work for me.Magento removed the web wizard and I'm trying to find out how to install this. thanks.

p48 by First-timer
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WooCommerce Issues

ShipStation disconnects from WooCommerce constantly requiring us to delete the connection and create a new one by entering the Authentication Key.How do we solve this issue?

Shipstation API Change "To Buyer" field

What endpoint lets me access the "To Buyer" property of an order?  I am able to access the "giftMessage" property of the Order model, but I can't seem to find anything that would let me add a "to buyer" note like I have in the picture here. I have ch...

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Order Summary / Packing Slip Layout Issues eBay?

Over the past week I have noticed a change to my order summary and packing slip layouts. Something has added an extra item (when its not really an item) but its more of a header that can be very tricky when picking orders. I have attached a few examp...

New Order Summary ISSUE.PNG Old Order Summary NO ISSUE.PNG
karnashop by New Contributor
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Fulfilled orders showing as 'awaiting shipment'

Hey, I have some orders that I fulfil myself via local delivery or customer collection. When these are complete they're marked as fulfilled in Shopify, but when looking at my orders in Shipstation they're still showing as 'awaiting shipment'. Of cour...

Blakovic by New Contributor
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Integration Problems

I have had shipstation for a half year now without any problems but all of a sudden i cant import any orders from woocommerce. Ive tried customer support several times with no response im at a loss. My woocommerce shows the orders have been exported ...

davy30 by New Contributor
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ebay error

An error occurred attempting to update orders: Could not parse response with status code: 200 from URL: get_products for SellerID: 1601656 and StoreID: 447530 any ne geting a similar reponse right now ?

CS-cart Integration

Hi AllI am new to ship station and signup two weeks ago since than having hard-time integrating with Shipstation. Does anyone else having first time integration issue as well. If so what you have done to resolve it.Kayesh

Kayesh by First-timer
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Store ID changed from Int to GUID

Hey all, it looks like Shipstation has switched the Store ID from being an integer to a GUID, at least from what I can see in the store setup area.We set up manual stores for each of our integrations with our OMS and have previously used the ID that ...

LEAP_Bob by First-timer
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Shipstation not loading

I am not able to get into ShipStation today. when I log in to my account it just spins and nothing loads. Is anyone else having this problem. I can't even contact support because I can't log in.Sam Friedman718-643-8005 ext.106

sam1 by New Contributor
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