Order Source Integrations
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How to create an Endpoint URL

Greetings experts!I'm brand new to api's and that jaz so I'm trying to find a resource to create an Endpoint URL. We are using Zendesk as our new Customer Service platform and I want customers to be able to look up their ShipStation order via a bot.Z...

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JohnN by New Contributor
  • 611 Views
  • 2 replies
  • 1 kudos

OpenCart orders not importing and bug

I connected my OpenCart store to my ShipStation account. My orders were not importing properly. Tech support was not able to help. While I was waiting to hear from senior tech support, I found the problem. I'm making this post so that it might help o...

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OC_3x by First-timer
  • 203 Views
  • 0 replies
  • 0 kudos

Cartloom Custom Store Integration

Would be very helpful to have custom store integration with Cartloom shopping cart as their new version is one of the nicest carts out there for features and for the most modern looking cart.

dalbysc by First-timer
  • 175 Views
  • 0 replies
  • 0 kudos

API Error when posting order

Cannot insert the value NULL into column 'Description', table 'Shipstation.dbo.OrderItem'; column does not allow nulls. INSERT fails.\r\nThe statement has been terminated.Getting this error when submitting order data.

Red Exclamation in Pressero store status

Does anyone use ShipStation integrated with Pressero? It has been working fine, but I needed to add a second link into Pressero so I could automate setting third party shipping information. Now I have two stores with a red exclamation point under Sta...

Craig by Occasional Contributor
  • 215 Views
  • 0 replies
  • 0 kudos

Does shipstation have an active support team?

Extremely difficult to get errors on your website fixed. We have been affected for 1 year and still they can't help me fix my issue.Support doesn't help, can't talk with anyone, can't talk on the phone, nothing. 5-15 days to get a response from anyon...

FazStore by Occasional Contributor
  • 449 Views
  • 2 replies
  • 0 kudos

ShipStation support with Marketplacer Platform

Is there a connector to integrate Marketplacer Selling Channels into ShipStation.This would be much more convenient as currently have 3 Marketplacer selling channels in which we are using manual import/export for orders.

JJ23 by Occasional Contributor
  • 861 Views
  • 5 replies
  • 1 kudos

Label Traxx API and ShipStation

Are there any other users who use Label Traxx V9 Cloud API with ShipStation?We are considering the move and would love to discuss the wins and losses of this change. Right now we have a custom shipping program hooked up to an older version that is no...

KParker by Contributor
  • 211 Views
  • 0 replies
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Bin Inventory System - Picklist Printing

Working on reconfiguring our inventory system. We sell on eBay primarily. When orders are imported from the platform, we set the SKU as the bin location for where the item is located. The picker goes to that area/bin and finds the item. Is there any ...

ExecV by New Contributor
  • 649 Views
  • 1 replies
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XML import error

We started receiving an error on the import of our XML to Shipstation.The error is only happening with the orders being shipped outside of the USA. I've attached the photo. Shipstation support has been no help.Here is the error09/11/2023 09:16 :An er...

Screenshot 2023-09-07 at 15-43-29 ShipStation.png
steven10 by Occasional Contributor
  • 516 Views
  • 1 replies
  • 0 kudos

ShipStation stopped importing Shopify FBA orders

As the title suggests, I discovered that ShipStation stopped importing FBA orders from our Shopify around April 19. Other Amazon orders that are not FBA have continued to import normally. We use the Amazon by Codisto channel in our Shopify store.

geraldz by New Contributor
  • 1183 Views
  • 9 replies
  • 0 kudos

CHAT UNRESPONSIVE - Day 5 - DEPLORABLE

The fact they are not responding to chat is BEYOND INFURIATING. Sadly, ShipStation keeps going downhill. I am looking into both Pirate Ship, Shippo + Ship Hero to compare. SS is the most expensive; and they do not pass on shipping discounts (unlike o...

glam by Occasional Contributor
  • 216 Views
  • 0 replies
  • 0 kudos

CommerceHub integration

We really need to integrate with CommerceHub...recently started selling on homedepot.com and copying and pasting info into ShipStation is not a sustainable option. We will be switching to Zoho inventory with the 3rd party Extensiv connection for Comm...

940 by New Contributor
  • 716 Views
  • 3 replies
  • 0 kudos

Connecting GoDaddy

Has anyone figured out a good way to connect a GoDaddy store with ShipStation. I looked into Pabby and Zapier, they don’t have the integration to assist either.

Magento 2.4 extension not working (Solved)

Trying to integrate Shipstation with Magento 2.4.4. The extension is version 2.3.1 from the Magento marketplace. I'm getting the following error in the admin area. Deprecated Functionality: error_log(): Passing null to parameter #1 ($message) of type...

Swappart by Frequent Contributor
  • 25376 Views
  • 140 replies
  • 21 kudos

walamart store error

An error occurred attempting to update orders: There is an error in XML document (0, 0)is any one else getting this when trying to sync to walmart been last few days orders come in every few hrs then i get the same error message 1 or 2 later

ozie27280 by Frequent Contributor
  • 1187 Views
  • 7 replies
  • 0 kudos