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Magento 2.4 extension not working (Solved)

Trying to integrate Shipstation with Magento 2.4.4. The extension is version 2.3.1 from the Magento marketplace. I'm getting the following error in the admin area. Deprecated Functionality: error_log(): Passing null to parameter #1 ($message) of type...

Swappart by Frequent Contributor
  • 57436 Views
  • 145 replies
  • 21 kudos

Resolved! Etsy Gift Messages

Etsy gift messages include two fields - one field for the message and a second field to write who the message is from.Currently only the message field is imported to Shipstation, so when it's printed out on our dispatch notes the recipient doesn't kn...

Shopify Note from buyers data issue

Hello all,I'm using Shopify apps to connect with ShipStation but there's something wrong with the data: Notes from buyers,My expectation: the data of Notes from buyers in ShipStation refer to Customer Note dataActual result: the data of Notes from bu...

duc1986d by New Contributor
  • 2376 Views
  • 6 replies
  • 4 kudos

Shipment Items Description from Shopify

When we were on WooCommerce, the shipment items description field in ShipStation would populate with the variant names from the product, but with Shopify, it just has an hc_default: number that doesn't seem to even correspond with anything I can find...

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EveryAmp by New Contributor
  • 426 Views
  • 1 replies
  • 0 kudos

Amazon Integration | Error 429 | Over 15 hours

We're having some issues with the Amazon integration. We can't import orders from our Amazon.ca or Amazon.com stores. We get the "Error 429". Too Many Requests.Our orders stopped coming in yesterday around 1PM (Eastern Time). We thought this would co...

adrien by New Contributor
  • 618 Views
  • 1 replies
  • 0 kudos

Resolved! Amazon Custom Feature Integration

Original post from user Gerardo Carmona Hello, We would like to see a feature where Shipstation can import text based customization information for Amazon Custom orders. These are listings that the customer can personalize their product through a pre...

SarahATX by Moderator
  • 15173 Views
  • 24 replies
  • 14 kudos

BUG! Shopify marketplace notifications broken

We're dealing with a bug that started around 2/1 - 2/2/24....Orders fulfilled in ShipStation abruptly stopped updating our Shopify with marketplace notifications to mark orders as Fulfilled in Shopify and deposit the tracking info. We have an email s...

oeban31 by Contributor
  • 1691 Views
  • 5 replies
  • 2 kudos

WooCommerce connection issue

I am having an issue where my store disconnected from WooCommerce and I can't get it to reconnect. I keep on getting an error Object not set to a refrence or something like that. Any help would be appreciated.

Shopify order fulfillment

When an order is split in Shipstation because an item is not available, Shipstation marks all the items in Shopify as fulfilled.It would be much better if Shipstaion was able to mark only the items that were shipped as fulfilled in Shopify so items s...

Alan235 by First-timer
  • 458 Views
  • 0 replies
  • 1 kudos

Support for Tindie marketplace

Hi, Tindie is a huge marketplace for goods, similar to Etsy, but more oriented towards technical and electronics projects.We would like a shipstation integration for Tindie - https://www.tindie.com/What can we do to help make this happen?Thank you.

sales287 by First-timer
  • 349 Views
  • 0 replies
  • 0 kudos

Integration to Radial Ecommerce

Does anyone have any experience integrating ShipStation into Radial ECommerce? If not, have you hired a developer to help integrate any e-commerce channels that are not yet supported by ShipStation?

Katie21 by New Contributor
  • 826 Views
  • 1 replies
  • 0 kudos

poshmark

Are there any plans on adding Poshmark? It would be a great addition to shipstation and im sure a lot of customers would benefit.

gold_bm by First-timer
  • 441 Views
  • 0 replies
  • 0 kudos

32 bit order id clarification

Hi thereA merchant who uses our software brought this to our attention...ShipStation System Upgrade to 64-bithttps://help.shipstation.com/hc/en-us/articles/25360680030619-ShipStation-System-Upgrade-to-64-bitI can't imagine this affects us as we decid...

VinceECT by First-timer
  • 400 Views
  • 0 replies
  • 0 kudos

fullfillment details in the developer section

Can someone tell me if fulfillment pulls all the items just like the shipments? Or is this just another lack of updating the developer documentation? If this part of the system can't pull items.. WOW, how bad is that! Please help with this detail!!!!...

Square Sync Broken

Square Sync is Broken, and the conversation with the customer support agent is outrageously off-base, and NOT helpful. I'm ready for a refund and to look in a different direction. They've asked me for screenshots, which I've sent, to which they've re...

gphotomom by New Contributor
  • 829 Views
  • 2 replies
  • 0 kudos

API Error when posting order

Cannot insert the value NULL into column 'Description', table 'Shipstation.dbo.OrderItem'; column does not allow nulls. INSERT fails.\r\nThe statement has been terminated.Getting this error when submitting order data.

Real Time Quoting - WooCommerce

For the WooCommerce plugin... I would love the ability for real time price quoting on shipping orders. When a customer adds items to their cart, enters their shipping address, it would be great to display all of the shipping options with cost (calcul...

lukeMV by First-timer
  • 636 Views
  • 0 replies
  • 0 kudos

Switch from ounces to pounds

Using integration with Shift4Shop. When I set up the integration, I remember having to select whether weights would be imported to ounces or pounds. I couldn't remember what S4S did so I chose ounces and figured I could fix it later. Turns out it use...

JeffVan by New Contributor
  • 258 Views
  • 0 replies
  • 0 kudos