Order Source Integrations
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Forum Posts

Big Cartel not importing phone numbers

Original post by user Ben Jillard Among the stores I manage are quite a lot of artists using Big Cartel. I'm getting told off by both UPS and DHL for not supplying customer phone numbers when I ship out orders as they're not being imported by ShipSta...

SarahATX by Moderator
  • 1278 Views
  • 4 replies
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Shopify and ShipStation Phone Number Format

Original post by user Adam Weis Shopify supports an industry-standard phone number format, E.164. Examples of E.164 valid numbers: 6135551212+16135551212(613)555-1212+1 613-555-1212 The problem we have is ShipStation does not like +1 in the numbers a...

SarahATX by Moderator
  • 479 Views
  • 0 replies
  • 0 kudos

Cancelling orders

Original post from user Riki R What is the correct procedure when we want to cancel the order? Should we just cancel an order from our Woocommerce store (change status to - Canceled)? Will, it automatically change Shipstation order status to Canceled...

SarahATX by Moderator
  • 555 Views
  • 1 replies
  • 0 kudos

Woocommerce Multiple Shipping Addresses

Original post by user Hrag Kalebjian Hi guys, woocommerce has a plugin that allows a customer to order items and have them shipped to multiple people at the same time. This is a great option for customers looking to send gifts. It currently isn't sup...

SarahATX by Moderator
  • 546 Views
  • 1 replies
  • 0 kudos

Click Funnel intergration

Original post by user Triple Bristle Inc Using affiliates who have landing pages. Shopify works great for streamlining the orders as they come in to shipstation from one affiliate. I have another affiliate whose landing pages our created in Clickfunn...

SarahATX by Moderator
  • 658 Views
  • 1 replies
  • 0 kudos

Ship by date for ebay

Original post by user shipstationdev Why is the shipByDate string not being used in the Ebay GET /order call to provide an order date? https://developer.ebay.com/api-docs/sell/fulfillment/types/sel:LineItemFulfillmentInstructions

SarahATX by Moderator
  • 571 Views
  • 1 replies
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Resolved! Amazon Custom Feature Integration

Original post from user Gerardo Carmona Hello, We would like to see a feature where Shipstation can import text based customization information for Amazon Custom orders. These are listings that the customer can personalize their product through a pre...

SarahATX by Moderator
  • 870 Views
  • 2 replies
  • 0 kudos

Amazon Buy Shipping API and Media Mail

Original post by user Colton Wiles Hello, we have noticed that for some orders, USPS Media mail shows as an option directly on Amazon for some orders, but within ShipStation, this ship method does not show for the same order. Anyone else notice this?

SarahATX by Moderator
  • 563 Views
  • 1 replies
  • 1 kudos