Opencart/Shipstation Integration Broken For v3.0.3.8
Looks like Shipstation integration with Opencart is broken after Opencart v3.0.3.8. Any chance of getting an update?
Forum Posts
Issue with Shopify "On Hold" Orders Incorrectly Syncing as "Awaiting Shipment" in ShipStation
We've encountered a new issue starting today, where orders from Shopify that are marked with a Fulfillment Status of "On Hold" are incorrectly syncing to ShipStation as "Awaiting Shipment". Notably, all line item quantities for these affected orders ...
Integration of CedCommerce with ShipStation
We would love to see the integration of ShipStation with CedCommerce. Our primary objective is to utilize the inventory and order synchronization functionalities across various marketplaces like Amazon, Walmart, Etsy, eBay and Shopify. For instance, ...
Automate Orders from "Awaiting Payment" to "Awaiting Shipment"
Hello!We have a wholesale customer who's integrated in our shop via Shopify Collective. Currently their orders get held up from fulfillment in ShipStation because there orders fall into Awaiting Payments. I suggest creating an automation that does no...
Integrating Amazon
I am trying to connect ShipStation to Amazon. I ma getting a message back from Amazon that I do not have permission to view the page. Does anyone know which permissions I need on Amazon to make the connection
Change Units Of Measure on Shipment
Hello,When shipping different kinds of quantities, it's tough for the 3PL warehouse to know if it's a box, case, carton shipping. We ship by the box vs case in our products. In Netsuite, we have on the Sales Orders as a case, but it imports into Ship...
Offer UPS from ShipStation rates to my WooCommerce site
Original post from user Ron Hill Is there a way to push the UPS from ShipStation rates out to my WooC website? I would like my customers to see dynamic rates when checking out.
Note from Buyer / Note to Buyer
It would be very helpful to expose the Note from Buyer and Note to Buyer fields to the API. They could then appear on an internal pick ticket.
Amazon Buy vs Amazon marketplace imported to shipstation
I have just started selling as a Prime seller, my choice because of Saturday shipments. Anyway, I imported my orders today and found the prime orders in the Pending Fulfillment folder. Why? I guess I dont understand the difference then between the no...
Tiktok Shop For USA
Is there any chance Shipstation is working to getting Tiktok on the platform?
Delays in 'Awaiting Shipment'
Experiencing delays of up to 2-hrs for orders to post in 'Awaiting Shipment' from our WooCommerce Store.
Address changes made in Shopify do not update in Shipstation - How are you dealing with that?
I recently discovered address changes, such as the ones made by customers and customer service DO NOT update in the order feed upon syncing. Our business sells a lot of pre-order items so there is a gap between order being placed and importing to Shi...
TikTok Shop/Costco Ecommerce Hub integrations
Hi. We have added TikTok shop and Costco E-Commerce hub to our list of where our products are sold. It would be extremely helpful if we could integrate both of these sites with ShipStation so that we are not wasting inputting time on orders. Does SS ...
Resolved! Custom Return Label Didn't Download
I created a custom label through RATE BROWSER. After the information and carrier were entered, I paid the shipping and chose "DOWNLOAD LABEL". No label was downloaded, although the funds were removed from my account. There is a history of the transac...
Shipping Cost Updating in Inventory System
There needs to be a way to turn off ShipStation updating orders in Cin 7. We have orders that we ship out with free shipping and sometimes with a return label. The system updates the shipping cost and then it invoice's our costs for the shipping cost...
CS Cart Integration
Hi all, I am a new user and having a very hard time integrating my CS-Cart Multi-Vendor Marketplace with ShipStation. Every time we test the connect to CS Cart we get an error message "Invalid XML. Error: 'Data at the root level is invalid. Line 1, p...
Resolved! "Default Title" Appearing on shopify imported orders, previously hidden
Default title has started appearing on our shopify imported items (items that don't have a default variant.) Please let me know how this can be fixed on our store so that it goes back to how it listed products prior to this update. We are currently n...
Shopify Integration Slow for the past month
Howdy,Making a post since the incompetents @ support keeps telling us it's "expected behaviour"!For the past month, Shipstation has been extremely slow in updating from our Shopify store. A refresh that would take 5-30seconds now takes 5-10minutes.We...
Every new order has "Selling Channel Made Adjustments"
We are suddenly getting a "selling channel made adjustments to this order" message on every order in ShipStation. We use Shopify for our orders and no changes are being made to the orders.Is anyone else getting this? If I click on "review adjustments...
How to identify a USED item Amazon order in Shipstation?
I sell many open box/used items on Amazon. On Amazon they show up as Condition: Used-Like New, Used-Very Good, etc. Most items on Amazon have the option to buy it used/open box for less money on the same page where you buy the same item new.The probl...
Pod Foods Shipping Integration
This is a request for Pod Foods order integration. -Thank you
Automating Order Status Updates in Shopify via Shipstation
Hello ShipStation Community,I hope this message finds you well. I'm currently utilizing ShipStation to streamline my order fulfillment process, and I'm curious about automating order status updates in the Shopify backend.Specifically, I would like to...
Amazon TAX / VAT being added to order total
Hi, Amazon includes the tax/vat in the item price but orders from Amazon are being imported with tax added on. e.g. Product £10 that already includes £2 of tax but Shipstation is importing the order total as £12 which is wrong. How can I stop this? T...
Possibility to automatically enable the notify marketplace box?
Hello everyone,I am currently looking for a way that the checkbox "Notify Marketplaces" will be automatically enabled on every order that we manually "mark as shipped". I was not able to find something in the Automation Rules.Does anyone have an idea...
Store ID changed from Int to GUID
Hey all, it looks like Shipstation has switched the Store ID from being an integer to a GUID, at least from what I can see in the store setup area.We set up manual stores for each of our integrations with our OMS and have previously used the ID that ...
Faire addresses using incorrect country codes
I'm raising the awareness flag on the shipstation side as I also try to get Faire to make changes-- Faire's customer mailing addresses are using incorrect country codes, meaning the address Shipstation reads is not the same country as the customer. T...
Notify Marketplace for NetSuite not working...
Hello,New to Ship Station and my orders are not synching back with our Netsuite. Yes, I have Notify Marketplace set up as well as have hit the 'Notify' button countless times. Why would it not be synching. I cannot find any troubleshooting help.Thank...
Walmart issues
Anyone having issues with Shipstation/Walmart today? I have many orders that won't import to Shipstation.
wrong packing slip
When we download the label and packing slip in ZPL format, there is always an issue with the packing slip, as it contains duplicate items, how to solve the problem?
Amazon Orders & Phone Number Import Issue
Amazon uses phone numbers to keep customer data anonymous. This is a 10 digit phone number and a 5 digit extension. On Friday someone at ShipStation decided to import this as a 15 digit or 16 digit if the 1 is included number. Too long for UPS and Fe...
