Good evening, We've been a long-time ShipStation user and have it tied into our BigCommerce site. We're in the process of setting up a second store on BigCommerce and they just confirmed that we'll need a separate account/store to do this as the prod...
Of the 1600+ orders and 360+ active orders ShipStation is only pulling in 35 or so. I don't understand where I am going wrong and I really need to remedy this by Monday. Help! Please!
We're making a rest call with the ShipStationAPI to return all orders in an awaiting shipment status. This appears to be only returning the oldest 100 rows. Is there a way to make this call return more than 100 rows? I'm not seeing anything like maxR...
Hi I am on a trial with ShipStation I have resolved most of my questions with support, but I have the following two questions which I can not seem to find a solution. 1. I edit an Order in Shopify (for example a customer ordered a Size XS, instead of...
Since Shipsstation is not importing 3dcart orders now does anyone have a template they have used for importing 3dcart into shipstation? Thanks
Has anyone figured out a better way to do shopify product exports? My issues: 1. Weights are always in grams2. Varients do not have a display name3. There are extra rows just for pictures I think? I make it work. Just wondering if there is a nice sho...
Pretty weird experience I'm having when trying to update the shipByDate via an API call. I'm making the correct post request with shipByDate in the body and I get a valid response back with the correct shipBy date. However, when I go into the portal ...
When Etsy buyers check out they can add a gift message to their order. However this information doesn't get transmitted to ShipStation in any way.
Original post by user Katrina Santos We would like to sell product "bundles" in Shopify. Each bundle would have its own SKU, with the quantities + SKUs of the bundled items included as line item properties. Currently, when the order gets into ShipSta...
Original post rom user Dalton Mosser When a customer selects a shipping option from Squarespace and is charged the carrier-calculated rate from them, the rate that Shipstation comes up with is usually wildly different from what the customer is charge...
Original post by user Byron Stout Hey all. we use ecomdash for inventory management, kit building, built product building etc. We have multiple brands, on multiple marketplaces. We want to use shipstation for our shipping. But we are not sure if we s...
Original post from user Jason French I know that Shipstation can integrate with a Facebook Shopping, but can I integrate Shipstation with Facebook marketplace orders?
Original post from user Rick Abruzzo I have been tasked with creating a product order form for internal teams and customers to order themselves company swag items (shirts, stickers). I'm looking for a suggestion for a free or inexpensive online store...
Original post from user Graham Orr Hi, Not sure where this problem sits, but we recently missed an order that wasn't imported into Shipstation. The customer had somehow managed to enter a delivery address without a postcode. Speaking to support if th...
Original post by user Cheryl Maggianetti I am using Cin7 as my inventory managment system. I use AMZ and Woo Commerce as my marketplaces. When I implemented Cin7 all the orders come through as CIN7 Store. I lost the ability to see the souce of the or...
Original post by user Ben Jillard Among the stores I manage are quite a lot of artists using Big Cartel. I'm getting told off by both UPS and DHL for not supplying customer phone numbers when I ship out orders as they're not being imported by ShipSta...
Original post from user Ron Hill Is there a way to push the UPS from ShipStation rates out to my WooC website? I would like my customers to see dynamic rates when checking out.
Original post by user Adam Weis Shopify supports an industry-standard phone number format, E.164. Examples of E.164 valid numbers: 6135551212+16135551212(613)555-1212+1 613-555-1212 The problem we have is ShipStation does not like +1 in the numbers a...
Original post by user Aksel Gungor Google is rapidly improving and growing their Merchant services (Shopping Actions, Surfaces, new commission structure, etc.). Are there plans to add this as an integration?
Original post by user Charles Martin Hi, We are using acutane api module for shipstation to post back completed orders to magento 2 store but it is not posting back. We are able to download orders without any issue but when it comes to posting back t...
Original post from user Scott Hunter We import our Amazon & eBay orders directly from the marketplace, but the orders still come in to our stock control back office in Oxatis, so this creates a duplicate order from each store. Currently we have an au...
Original post by user Michael Mulhall We're trying to create a custom packing slip template but after looking at the HTML, it looks like Shipstation lists all the line item properties we need under the [Item Options] field. Are we able to use specifi...
Original post from user Shipping Department Hello. The goal is to offer all domestic UPS Services once the product hits the cart. After successfully setting up and configuring SS with WooCommerce has anyone had difficulty actually offering different ...
Original post from user Riki R What is the correct procedure when we want to cancel the order? Should we just cancel an order from our Woocommerce store (change status to - Canceled)? Will, it automatically change Shipstation order status to Canceled...
Original post from user Shelley Tomich Is there a way (via WC or SS) to customize the order note automatically added? For example, I don't always use tracking and this note is misleading.
Original post by user Hrag Kalebjian Hi guys, woocommerce has a plugin that allows a customer to order items and have them shipped to multiple people at the same time. This is a great option for customers looking to send gifts. It currently isn't sup...
Original post by user Triple Bristle Inc Using affiliates who have landing pages. Shopify works great for streamlining the orders as they come in to shipstation from one affiliate. I have another affiliate whose landing pages our created in Clickfunn...
Original post by user shipstationdev Why is the shipByDate string not being used in the Ebay GET /order call to provide an order date? https://developer.ebay.com/api-docs/sell/fulfillment/types/sel:LineItemFulfillmentInstructions
Original post from user Gerardo Carmona Hello, We would like to see a feature where Shipstation can import text based customization information for Amazon Custom orders. These are listings that the customer can personalize their product through a pre...
Original post by user Colton Wiles Hello, we have noticed that for some orders, USPS Media mail shows as an option directly on Amazon for some orders, but within ShipStation, this ship method does not show for the same order. Anyone else notice this?
