Hi. We have added TikTok shop and Costco E-Commerce hub to our list of where our products are sold. It would be extremely helpful if we could integrate both of these sites with ShipStation so that we are not wasting inputting time on orders. Does SS ...
I created a custom label through RATE BROWSER. After the information and carrier were entered, I paid the shipping and chose "DOWNLOAD LABEL". No label was downloaded, although the funds were removed from my account. There is a history of the transac...
There needs to be a way to turn off ShipStation updating orders in Cin 7. We have orders that we ship out with free shipping and sometimes with a return label. The system updates the shipping cost and then it invoice's our costs for the shipping cost...
Hi all, I am a new user and having a very hard time integrating my CS-Cart Multi-Vendor Marketplace with ShipStation. Every time we test the connect to CS Cart we get an error message "Invalid XML. Error: 'Data at the root level is invalid. Line 1, p...
Default title has started appearing on our shopify imported items (items that don't have a default variant.) Please let me know how this can be fixed on our store so that it goes back to how it listed products prior to this update. We are currently n...
Howdy,Making a post since the incompetents @ support keeps telling us it's "expected behaviour"!For the past month, Shipstation has been extremely slow in updating from our Shopify store. A refresh that would take 5-30seconds now takes 5-10minutes.We...
We are suddenly getting a "selling channel made adjustments to this order" message on every order in ShipStation. We use Shopify for our orders and no changes are being made to the orders.Is anyone else getting this? If I click on "review adjustments...
I sell many open box/used items on Amazon. On Amazon they show up as Condition: Used-Like New, Used-Very Good, etc. Most items on Amazon have the option to buy it used/open box for less money on the same page where you buy the same item new.The probl...
This is a request for Pod Foods order integration. -Thank you
Hello ShipStation Community,I hope this message finds you well. I'm currently utilizing ShipStation to streamline my order fulfillment process, and I'm curious about automating order status updates in the Shopify backend.Specifically, I would like to...
Hi, Amazon includes the tax/vat in the item price but orders from Amazon are being imported with tax added on. e.g. Product £10 that already includes £2 of tax but Shipstation is importing the order total as £12 which is wrong. How can I stop this? T...
Hello everyone,I am currently looking for a way that the checkbox "Notify Marketplaces" will be automatically enabled on every order that we manually "mark as shipped". I was not able to find something in the Automation Rules.Does anyone have an idea...
Hey all, it looks like Shipstation has switched the Store ID from being an integer to a GUID, at least from what I can see in the store setup area.We set up manual stores for each of our integrations with our OMS and have previously used the ID that ...
I'm raising the awareness flag on the shipstation side as I also try to get Faire to make changes-- Faire's customer mailing addresses are using incorrect country codes, meaning the address Shipstation reads is not the same country as the customer. T...
Hello,New to Ship Station and my orders are not synching back with our Netsuite. Yes, I have Notify Marketplace set up as well as have hit the 'Notify' button countless times. Why would it not be synching. I cannot find any troubleshooting help.Thank...
Anyone having issues with Shipstation/Walmart today? I have many orders that won't import to Shipstation.
When we download the label and packing slip in ZPL format, there is always an issue with the packing slip, as it contains duplicate items, how to solve the problem?
Amazon uses phone numbers to keep customer data anonymous. This is a 10 digit phone number and a 5 digit extension. On Friday someone at ShipStation decided to import this as a 15 digit or 16 digit if the 1 is included number. Too long for UPS and Fe...
Original post by user Charles Martin Hi, We are using acutane api module for shipstation to post back completed orders to magento 2 store but it is not posting back. We are able to download orders without any issue but when it comes to posting back t...
I connected my OpenCart store to my ShipStation account. My orders were not importing properly. Tech support was not able to help. While I was waiting to hear from senior tech support, I found the problem. I'm making this post so that it might help o...
Would love to see API connections added so phone numbers can be to USPS shipping labels. We've had instances where USPS carriers could not locate the addresses and were returned to us even though the address was correct
Would be very helpful to have custom store integration with Cartloom shopping cart as their new version is one of the nicest carts out there for features and for the most modern looking cart.
Hello, I would really like to be able to impoart email addresses and phone numbers along with Walmart orders.
stop pushing orders from shopify to Shipstation.if ( Shopify order tags = pre_order )So not push to Shipstationelse Push to Shipstation all order.shopify order in tag = pre_order so don't push to Shipstation.Do you have any idea about this so please ...
Does anyone use ShipStation integrated with Pressero? It has been working fine, but I needed to add a second link into Pressero so I could automate setting third party shipping information. Now I have two stores with a red exclamation point under Sta...
Routine errors on Oct 9th,10th 11th on our Channel Advisor store update. This has spiked since our forced enrollment in high volume. These errors have resulted in blocks of 1 to 8 hours. We have had to import our orders manually to a created store. I...
Extremely difficult to get errors on your website fixed. We have been affected for 1 year and still they can't help me fix my issue.Support doesn't help, can't talk with anyone, can't talk on the phone, nothing. 5-15 days to get a response from anyon...
Is there a connector to integrate Marketplacer Selling Channels into ShipStation.This would be much more convenient as currently have 3 Marketplacer selling channels in which we are using manual import/export for orders.
Are there any other users who use Label Traxx V9 Cloud API with ShipStation?We are considering the move and would love to discuss the wins and losses of this change. Right now we have a custom shipping program hooked up to an older version that is no...
Working on reconfiguring our inventory system. We sell on eBay primarily. When orders are imported from the platform, we set the SKU as the bin location for where the item is located. The picker goes to that area/bin and finds the item. Is there any ...
