mybrightsites.com
Is anyone integrated a My Bright Sites shopping page with ShipStation? and if so, was it via API? XML Store? and all working well, any hiccups to be aware of? Inventory integration all good? Thank You
Forum Posts
Formatting custom tracking and emails without going "Live"?
I am very new to Shipstation. We want to link SS to our Woocommerce online shop. Is there a setting in SS so that you can create the customized and branded tracking pages and emails without having it linked to your store in a "live" situation? Is the...
Facebook Marketplace Orders
Original post from user Jason French I know that Shipstation can integrate with a Facebook Shopping, but can I integrate Shipstation with Facebook marketplace orders?
Shipstation sending Shopify order to FBA to fulfill and also by our Warehouse
Hello, We've been shipping orders from Shopify twice, one from our warehouse and one from FBA, and no one on Shipstation, Shopify, or Amazon can help us sort this issue. We had our Shopify store and Amazon store integrated with Shipstation.Amazon sto...
eBay orders not showing the correct age in 'Order' sort
Context: Age sortation is useful to show what orders have been in the queue the longest. Problem:Ever since we started with the new eBay API integration the age does not sort correctly. See photo. Request:Please fix and show actual age of the orders ...
Ebay address import errors after recent updates
Recently we received the notification of the new Ebay integration from ship station. We followed the instructions in the email and updated as requested. Since this update we have noticed the some customer address information is not being imported fro...
Order Summary / Packing Slip Layout Issues eBay?
Over the past week I have noticed a change to my order summary and packing slip layouts. Something has added an extra item (when its not really an item) but its more of a header that can be very tricky when picking orders. I have attached a few examp...
WooCommerce Channel stopped syncing
When we initially connected ShipStation to or WooCommerce,.. syncing worked fine,.. but now we get the following error: An error occurred attempting to update orders: Invalid XML. Error: ''=' is an unexpected token. The expected token is ';'. Line 69...
Magento Extension
Recently migrated to magento 2.4Your instructions for installing the extension don't seem to work for me.Magento removed the web wizard and I'm trying to find out how to install this. thanks.
WooCommerce Issues
ShipStation disconnects from WooCommerce constantly requiring us to delete the connection and create a new one by entering the Authentication Key.How do we solve this issue?
Duplicate Walmart Orders from GeekSeller Integration
We recently made some changes in GeekSeller for inventory management, that caused our order imports into ShipStation to start failing. I inactivated that Selling Channel in ShipStation, and created a new Selling Channel for our Walmart orders. Now, o...
Trouble importing amazon orders
Started yesterday, non prime Amazon orders stopped importing. A chat with customer service fixed it for a bit but it is doing it again today. Any ideas?
Phone numbers not integrating into ShipStation for International Orders
The phone number doesn't always import from Shopify into ShipStation which is essentially required by DHL for all international shipments. I can't copy and paste every single number. How can I fix the import issue so that ShipStation attaches the pho...
Shipstation API Change "To Buyer" field
What endpoint lets me access the "To Buyer" property of an order? I am able to access the "giftMessage" property of the Order model, but I can't seem to find anything that would let me add a "to buyer" note like I have in the picture here. I have ch...
Ebay: An error occurred attempting to update orders: Value cannot be null. Parameter name: key
When our eBay cart tries to do an update we get some orders, while others do not import and no matter what we see this error, An error occurred attempting to update orders: Value cannot be null. Parameter name: key This has been going on for several ...
Amazon Unable To Connect
Need some help trying to get Seller Central connected. We've entered our ID and Token, and no bueno. Any ideas? Thanks in advance!
Integration Problems
I have had shipstation for a half year now without any problems but all of a sudden i cant import any orders from woocommerce. Ive tried customer support several times with no response im at a loss. My woocommerce shows the orders have been exported ...
Not importing woocommerce orders
Of the 1600+ orders and 360+ active orders ShipStation is only pulling in 35 or so. I don't understand where I am going wrong and I really need to remedy this by Monday. Help! Please!
ebay error
An error occurred attempting to update orders: Could not parse response with status code: 200 from URL: get_products for SellerID: 1601656 and StoreID: 447530 any ne geting a similar reponse right now ?
setting up a new store for a new partner
We are franchising an need to set up a new store that migrates the orders from that franchisee region into
Packing Slip print quality inconsistency.
We Currently use windows PC and a ZP450 using the default manufacturer driver for our packing slips. The labels we use are standard 6x4 on perforated shipping label slips, the packing slip that we tested were both custom made packing slips or standar...
CS-cart Integration
Hi AllI am new to ship station and signup two weeks ago since than having hard-time integrating with Shipstation. Does anyone else having first time integration issue as well. If so what you have done to resolve it.Kayesh
Prevent import of items with no SKU
I import orders from PayPal. When my eCommerce code gives PayPal an order, there is always a line item for taxes/discounts/coupons that has no SKU but must be included for the price to be correct. When an order is imported into ShipStation, this line...
Resolved! When is ShipStation going to fix importing Etsy Gift Messages
When Etsy buyers check out they can add a gift message to their order. However this information doesn't get transmitted to ShipStation in any way.
Etsy Gift Wrap
Thanks to the Devs for implimenting [is_gift] and [gift_message] flags from Etsy, but could you please also add [needs_gift_wrap] or at least [gift_wrap_price] ...? Many thanks
XML Error
I'm having an error about XML commutication with Cin7. The error is as follows: An error occurred attempting to update orders: Invalid XML. Error: 'The ';' character, hexadecimal value 0x3B, cannot be included in a name. Line 6, position 837.' We rec...
Resolved! Help
.can I change a different carriers instead having FedEx
CS-Cart not importing
Since yesterday, my orders from cs-cart have not been importing into shipstation. This has worked fine for the past 10 years or so until yesterday. I've made no changes at my cs-cart end. There are no errors. It just says there are no orders awaiting...
Custom packaging slip
I am trying to print a custom packaging slip with a specific format and logo etc. The online template generator is not very helpful. I can generate a slip manually with HTML & PHP code and save it on my server. Is there a way to link that file as the...
