ShipStation Community

The new outsourced Customer Service staff on Phone Support is the worst Support team I've ever spoken to. Not only do they NOT KNOW how to use Shipstation, they won't ask questions to get clarification. I have to go around in circles repeating myself...

- Is it just me or does the Product image and product weight not get imported into Shipstation Orders?- Walmart order weight integration was already requested in 2017 and I know SS doesn't update their system, but this is a big deal. Product weight f...