Pod Foods Shipping Integration
This is a request for Pod Foods order integration. -Thank you
Forum Posts
Automating Order Status Updates in Shopify via Shipstation
Hello ShipStation Community,I hope this message finds you well. I'm currently utilizing ShipStation to streamline my order fulfillment process, and I'm curious about automating order status updates in the Shopify backend.Specifically, I would like to...
Amazon TAX / VAT being added to order total
Hi, Amazon includes the tax/vat in the item price but orders from Amazon are being imported with tax added on. e.g. Product £10 that already includes £2 of tax but Shipstation is importing the order total as £12 which is wrong. How can I stop this? T...
Possibility to automatically enable the notify marketplace box?
Hello everyone,I am currently looking for a way that the checkbox "Notify Marketplaces" will be automatically enabled on every order that we manually "mark as shipped". I was not able to find something in the Automation Rules.Does anyone have an idea...
Store ID changed from Int to GUID
Hey all, it looks like Shipstation has switched the Store ID from being an integer to a GUID, at least from what I can see in the store setup area.We set up manual stores for each of our integrations with our OMS and have previously used the ID that ...
Faire addresses using incorrect country codes
I'm raising the awareness flag on the shipstation side as I also try to get Faire to make changes-- Faire's customer mailing addresses are using incorrect country codes, meaning the address Shipstation reads is not the same country as the customer. T...
Notify Marketplace for NetSuite not working...
Hello,New to Ship Station and my orders are not synching back with our Netsuite. Yes, I have Notify Marketplace set up as well as have hit the 'Notify' button countless times. Why would it not be synching. I cannot find any troubleshooting help.Thank...
Walmart issues
Anyone having issues with Shipstation/Walmart today? I have many orders that won't import to Shipstation.
wrong packing slip
When we download the label and packing slip in ZPL format, there is always an issue with the packing slip, as it contains duplicate items, how to solve the problem?
Amazon Orders & Phone Number Import Issue
Amazon uses phone numbers to keep customer data anonymous. This is a 10 digit phone number and a 5 digit extension. On Friday someone at ShipStation decided to import this as a 15 digit or 16 digit if the 1 is included number. Too long for UPS and Fe...
Acutane ShipStation for module not posting back to Magento 2 store
Original post by user Charles Martin Hi, We are using acutane api module for shipstation to post back completed orders to magento 2 store but it is not posting back. We are able to download orders without any issue but when it comes to posting back t...
OpenCart orders not importing and bug
I connected my OpenCart store to my ShipStation account. My orders were not importing properly. Tech support was not able to help. While I was waiting to hear from senior tech support, I found the problem. I'm making this post so that it might help o...
API - To add phone numbers on USPS shipping labels
Would love to see API connections added so phone numbers can be to USPS shipping labels. We've had instances where USPS carriers could not locate the addresses and were returned to us even though the address was correct
Cartloom Custom Store Integration
Would be very helpful to have custom store integration with Cartloom shopping cart as their new version is one of the nicest carts out there for features and for the most modern looking cart.
Walmrt email and phone number
Hello, I would really like to be able to impoart email addresses and phone numbers along with Walmart orders.
How to stop pushing specific orders from shopify to shipstation.??
stop pushing orders from shopify to Shipstation.if ( Shopify order tags = pre_order )So not push to Shipstationelse Push to Shipstation all order.shopify order in tag = pre_order so don't push to Shipstation.Do you have any idea about this so please ...
Red Exclamation in Pressero store status
Does anyone use ShipStation integrated with Pressero? It has been working fine, but I needed to add a second link into Pressero so I could automate setting third party shipping information. Now I have two stores with a red exclamation point under Sta...
Channel Advisor Store Order Update Broken / Inconsistent Operational Handicap
Routine errors on Oct 9th,10th 11th on our Channel Advisor store update. This has spiked since our forced enrollment in high volume. These errors have resulted in blocks of 1 to 8 hours. We have had to import our orders manually to a created store. I...
Does shipstation have an active support team?
Extremely difficult to get errors on your website fixed. We have been affected for 1 year and still they can't help me fix my issue.Support doesn't help, can't talk with anyone, can't talk on the phone, nothing. 5-15 days to get a response from anyon...
ShipStation support with Marketplacer Platform
Is there a connector to integrate Marketplacer Selling Channels into ShipStation.This would be much more convenient as currently have 3 Marketplacer selling channels in which we are using manual import/export for orders.
Label Traxx API and ShipStation
Are there any other users who use Label Traxx V9 Cloud API with ShipStation?We are considering the move and would love to discuss the wins and losses of this change. Right now we have a custom shipping program hooked up to an older version that is no...
Bin Inventory System - Picklist Printing
Working on reconfiguring our inventory system. We sell on eBay primarily. When orders are imported from the platform, we set the SKU as the bin location for where the item is located. The picker goes to that area/bin and finds the item. Is there any ...
SAGE50 UK
Has anybody successfully managed to integrate SAGE50 with ShipStation using the ODBC Connection?
XML import error
We started receiving an error on the import of our XML to Shipstation.The error is only happening with the orders being shipped outside of the USA. I've attached the photo. Shipstation support has been no help.Here is the error09/11/2023 09:16 :An er...
ShipStation stopped importing Shopify FBA orders
As the title suggests, I discovered that ShipStation stopped importing FBA orders from our Shopify around April 19. Other Amazon orders that are not FBA have continued to import normally. We use the Amazon by Codisto channel in our Shopify store.
CHAT UNRESPONSIVE - Day 5 - DEPLORABLE
The fact they are not responding to chat is BEYOND INFURIATING. Sadly, ShipStation keeps going downhill. I am looking into both Pirate Ship, Shippo + Ship Hero to compare. SS is the most expensive; and they do not pass on shipping discounts (unlike o...
Intermittent and sometimes permanent 401 authorization errors with API calls
We have users that import their ShipStation shipments into our ShipAware app with a custom connection.The API calls intermittently return 401 errors (about once every few weeks). But now random users are starting to receive 401 errors permanently wit...
Error Message - no help from Support - failure to notify marketplace
Anyone experience this error message?You must write ContentLength bytes to the request stream before calling [Begin]Getresponse This is the error message when I ship from ShipStation. The import from my marketplace to SS works fine, however no notifi...
Can I know when ShipStation will be proactive and start adding these stores to the integration list?
Hi there, it looks like ShipStation is missing Amazon store countries like Sweden, Netherlands, Belgium, and Poland from its integration list. I was wondering if ShipStation plans to add these stores soon? If not, I might have to start looking for an...
Connecting GoDaddy
Has anyone figured out a good way to connect a GoDaddy store with ShipStation. I looked into Pabby and Zapier, they don’t have the integration to assist either.
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