Hello first timer here. Uber frustrated. I have been using Shipstation for a couple years now without too many issues but in the last several months I have been having this same issue over and over. I go in to update my orders and they are not all im...
Hello,I would like to simply retrieve some aggregated order data, things like counts by status etc. Is this possible to do without retreiving all of the order data? This data appears at the end of the order queries, but we dont want all the accompany...
HiWe are a non-profit running a small Shopify store to sell products from a variety of sources for fundraising.We are going to be offering a number of items in our store, to be supplied by an online seller who already uses ShipStation to run his own ...
We connected our walmart and overstock stores to Shipstation. We manually marked them as shipped but the shipping information was not syncing to walmart and overstock.
I want to modify the Source value of orders from specific stores. I want it to be the same value as the Store name. Does anyone know how to do it?
Please show Shopify inventory on ShipStation's 'Products' page.
Is anyone else having the issue of their items not syncing correctly to shipstation when that item has a variant? Example someone purchases 2 shirts and they are different sizes and color (Black 2T and a 5T charcoal) but are on the same listing and t...
I've orders split into multi-package whenever applicable. But I'm unable to import the order data as is. Is there a way to get it done or would there be new feature in ShipStation to do so.?
Anyone else experiencing Walmart integration issues? Our store, which had been working flawlessly for a long time is now suddenly nonfunctional. Shipstation reports an error: An error occurred attempting to update orders: There is an error in XML doc...
Hi I am on a trial with ShipStation I have resolved most of my questions with support, but I have the following two questions which I can not seem to find a solution. 1. I edit an Order in Shopify (for example a customer ordered a Size XS, instead of...
Hello, Is there a document which outlines what actions on/changes to an order change the "modifyDate" field of an order? Just from testing things, it seems that Assigning/Unassigning a user to an order does not update this field, which i wish it woul...
Hi,Could you please advise how to get external shipments using API? I have read on the documentation that shipments created through UI will not be returned. But perhaps there is any way to get external shipments? Thanks in advance
I have a client that wants to offer a thank you shopping page on their wordpress site. All items are free and their customers are shopping for a thank you gift then entering their shipping address. Any ideas on how I can connect such a page to shipst...
Hello all, since earlier this morning I have not been able to updated any Amazon orders. At first, when I hit the refresh button, I was receiving this error: An error occurred attempting to update orders: 429, but since have began to receive this err...
When we ship orders our marketplace is only getting notified about 50% of the time.. How do we fix this?
I don't know if anyone else has noticed this. If you ship a combined Amazon order, Shipstation no longer is able to notify the marketplace. I'm told by Customer Service that this feature is no longer supported. This worked for years, and just stopped...
When you add multiple WooCommerce stores they all are given the same name as WooComerce Store and you cannot see which one belongs to which store. Only ShipStation support can see that. Why? There are 10+ million Woo stores on the Net, it is not unco...
Pretty weird experience I'm having when trying to update the shipByDate via an API call. I'm making the correct post request with shipByDate in the body and I get a valid response back with the correct shipBy date. However, when I go into the portal ...
Hello,We are using shipstation to integrate orders from Shopify to Amazon FBA.Can shipstation sync inventory levels from Amazon to Shopify?
can not split orders anymore It stopped working
start yesterday, there error message, shows 'remoted server error 404"unable to pull order from ETSY,when i try to del the store and re add it, and i try put username in there and find store, it still show the same message error 404,
Hello,is inventory details of products available in ShipStation API modules?IWhere do I get those details in API.
Amazon is not accepting USPS tracking numbers from orders combined on ShipStation. After creating labels, I'm finding the separate orders still marked as "unshipped" on Amazon. On Amazon I get the message that "Same tracking ID entered for multiple o...
I am using the Woocommerce plugin with Shipstation.I use several warehouses and require to update my inventory levels using Woo, How can i update my store (Woo) with the warehouse chosen by shipstation?
Ever since ShipStation switched over to the new Amazon SP-API, orders that come in after around 3pm PDT have the order date incorrectly set to the following day. Seems like a time zone issue with the new code. Has anyone else seen this, or is it just...
Any one else having an issue connecting there shipstation to Amazon , i keep getting this error code : Something went wrongThis Developer is not currently eligible for new authorizations.Error Code: MD9000 Yes i opened a live chat and the rep said it...
One of our stores is WooCommerce/WP Engine. We're bringing in variation and/or custom fields for an item within the order (see attached screenshot) and would like to be able to identify those fields, specifically the "embroidery" field, and be able t...
Website is hosted on Squarespace with an online store. Usually orders are imported through the Squarespace-Shipstation integration enabled. For some reason one order in particular is not being imported. Orders before this one and since this one have ...
for some reason the product title override on orders is no longer working on Amazon and I"m not getting the SKU's either. I'm getting the full title, and image urls. I'm having to look up each order and it is getting tedious. Please fix. Thank you!
Can PayPal connect to my ship station account? PayPal says NO
