Order Source Integrations
Discuss store and marketplace integrations
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eBay Error importing

Getting this error when importing eBay orders: An error occurred attempting to update orders: Failed to parse MonoAuth response.

john4 by Occasional Contributor
  • 4 replies
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Fulfilled orders showing as 'awaiting shipment'

Hey, I have some orders that I fulfil myself via local delivery or customer collection. When these are complete they're marked as fulfilled in Shopify, but when looking at my orders in Shipstation they're still showing as 'awaiting shipment'. Of cour...

Blakovic by New Contributor
  • 2 replies
  • 0 kudos

Customs declaration incorrectly calculated

Hello We use the Shopify integration. When a customer has a discount on their order, this discount should be reflected in the individual customs declaration for each item. Currently the value of each customs declaration line is not being adjusted dow...

freddie by First-timer
  • 0 replies
  • 2 kudos

Remove PRICE (when assigned to other users)

Prices on products should be a on/off feature on orders. For most, Shipstation is just used to create shipping so product price shouldn't matter. However, if anyone assigns an order to another user... (we have a few 3rd party drop ship vendors that u...

Intermittent population of [Warehouse Location]

We have Shipstation integrated with Various Market places and Finale inventory. On our packing slips, the [Warehouse Location] intermittently populates with the information within Finale. I have not found a common reason for this. Can someone point m...

G2it by New Contributor
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Walmart API Auto Acknowledge and No Email

Ever since connecting ShipStation with Walmart seller API, whenever Walmart sends our ShipStation account a notice of a new order Walmart auto acknowledges the order and does not send an email that an order was being placed.

iisrael by New Contributor
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Prestashop integration

I'm trying to convert my old cart to PrestaShop. Installed the ShipStation module on a test site (a subdir of my live site), followed all the instructions to set it up, but [Test Connection] insists there is a 404 error. I'm certain the url is correc...

dstrenz by Occasional Contributor
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Selling Channels

Shipstation orders going to random selling channels,Just need to understand how the shipstation orders are being added to the dashboard and if this is normal behavior.

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kudratov by New Contributor
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Resolved! Mark as Shipped for Etsy

I'm having an issue with the mark as shipped in the API. It sends the tracking properly to Etsy, but Etsy shows the carrier as Other. I need it to show "UPS". When I confirm through the ShipStation site with UPS in the drop-down, it works ok. Here is...

jade687 by New Contributor
  • 1 replies
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Store ID changed from Int to GUID

Hey all, it looks like Shipstation has switched the Store ID from being an integer to a GUID, at least from what I can see in the store setup area.We set up manual stores for each of our integrations with our OMS and have previously used the ID that ...

LEAP_Bob by First-timer
  • 3 replies
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Walmart error

always get An error occurred attempting to update orders: The remote server returned an error: (520) Unknown only Walmart is there anyway to fix this

ozie27280 by Frequent Contributor
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Selling Channels

If I have multiple stores coming through from one order source (lets say 2 stores coming to SHIPSTATION from CARTROVER), will I see , or be able to see, which store it came through to CARTROVER, or will I only be able to see that the order came from ...

Tracking data not uploading to eBay

ShipStation has a known issue that for some customers tracking info is not uploading to eBay. You should immediately check the Awaiting Shipments tab in Manage Orders to see if you are affected. If you are, enter the tracking data immediately. You ca...

steveo by Occasional Contributor
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Pull Shipping Cost

I'm trying to pull a list of all orders in shipstation to extract the shipping cost but I'm having a hard time figuring out what field the shipping cost lives within.


Is anyone integrated a My Bright Sites shopping page with ShipStation? and if so, was it via API? XML Store? and all working well, any hiccups to be aware of? Inventory integration all good? Thank You

a51 by Occasional Contributor
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