Order Source Integrations
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Amazon / ship station import issues

I'm experiencing an issue where some of my amazon stores do not completely syncing. I have an account with 4 FBM orders but only one order is being imported to shipstation. Someone else getting the same issue?

doslogic by First-timer
  • 1 replies
  • 0 kudos

Important Data Points Not Mapped

I have Opencart integrated with Shipstation. I'm finding that Shipstation has not and will not map basic data fields imported from Opencart. It is very annoying to see all the column options and not be able to use half of them. Example fields availab...

TexasGreg by Occasional Contributor
  • 5 replies
  • 2 kudos

Cancelled order still in Awaiting Shipment

Lately there have been numerous small bugs in Shipstation. Today's glitch is an Amazon order got cancelled by buyer. As I normally do I cancel the order in Shipstation but it is still showing in Awaiting Shipment. Normally it moves to Cancelled Order...

MR13 by New Contributor
  • 1 replies
  • 0 kudos

Shipstation Barcode API to pull orders

Hello, I'm integrating with the API and my client has the ShipStation barcode on an order summary slip. They want to be able to scan this and pull up the order like you can in ShipStation mobile, but I'm not finding anything in the API docs that allo...

jstrz by New Contributor
  • 1 replies
  • 1 kudos

how to send custom fields in custom store

I am using a custom store for the selling channel. I need to send a custom field to the order to view in order details. When I am sending it I can see the error that it is not the valid node in XML. How can I map a custom node value in this case. Is ...

Bigcommerce V3 conversion error 504

After converting to bigcommerce V3 I am unable to get orders into shipstation and receive error code 504. Have tried several times to reload based off of Shipstations directions with the same frustrating results. I have been dead in the water and una...

Wayfair Integration

Hello!Anybody successfully connected Wayfair marketplace to shipstation? I did, but shipstation do not retrieve orders from my Wayfair. Could you please advise and/or provide with your steps?Thank you!

More Webhook Type Options

ShipStation provide a webhook solution that is great, but it would be very helpful if there is more Types supported.Right now we have webhooks for: New Order, New Item, Orders Shipped and Items Shipped.It would be very nice if we have also for: Order...

Update Order API

I'm would like to update the internalNotes field of an existing orders with our shipping cost (Status = awaiting_shipment) before I complete the Marked Ship API. I sent the API with the Order Number, OrderId and OrderKey (along with all the other req...

Ship shopify order via API

I am confused as to how to ship a Shopify order via the API. What is the proper sequence of steps to:Ship the order (creating a label)Telling Shopify the order was fulfilledSince my customer ships via Shipstation and it gets marked as fulfilled, I kn...

Mercado Libre Beta

We are unable to connect to the marketplace Mercado Libre (Beta). Mercado Libre is available as a marketplace: when trying to connect, we are receiving the below error message We contacted Mercado Libre to inform them of this bug today. If someone is...

mercado libre 01.jpg mercado libre 02.jpg
Bastien by First-timer
  • 1 replies
  • 0 kudos

Filter WooCommerce Products

I have my ShipStation account connected to a WooCommerce store. Some of my products are fulfilled by other sources, not the fulfillment team that uses ShipStation. Is there a way to filter my products in WooCommerce so that only certain products show...

Filter order by Multiple store via API

Hi, In our client ShipStation store, we receive orders from multiple sources, Amazon, etc, How can we identify the order source via API, We use the following API to pull orders from Shipstaion.https://ssapi.shipstation.com/orders Please let us know, ...

ramkumar by First-timer
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Resolved! Fulfilled Orders Still Awaiting Shipment

Hi, We have a batch of recent orders that we fulfilled in Shopify but are still listed as "awaiting shipment" in ShipStation. We integrated our ShipStation and Shopify accounts before these orders were received. The orders were all captured and fulfi...

mackerman by Occasional Contributor
  • 1 replies
  • 1 kudos

eBay Error importing

Getting this error when importing eBay orders: An error occurred attempting to update orders: Failed to parse MonoAuth response.

john4 by Occasional Contributor
  • 4 replies
  • 0 kudos