Connecting GoDaddy
Has anyone figured out a good way to connect a GoDaddy store with ShipStation. I looked into Pabby and Zapier, they don’t have the integration to assist either.
Forum Posts
walamart store error
An error occurred attempting to update orders: There is an error in XML document (0, 0)is any one else getting this when trying to sync to walmart been last few days orders come in every few hrs then i get the same error message 1 or 2 later
Issues with Creating Labels
Is anyone else experiencing issues with printing labels? I am seeing a huge lag.
CS-Cart integration documentation states it only supports up to 4.6.x (5 years old). Really?
We've been using Shipstation for several years to integrate with our CS-Cart sites. The documentation here says that the latest version of CS-Cart supported is version 4.6.3 which is over 5 years old. The current version of CS-Cart is 4.16.2 and was ...
Faire integration
Anyone else getting errors with the Faire Integration?
Live rates on checkout page on Magento not always loading.
My orders sync just fine, the issue I experience with the Auctane module enabled is on the checkout page, the shipping methods do not always load. On the Magento Admin, Stores, Configuration the Shipping Methods under Sales is overridden with the "ol...
Add "Signature Confirmation Recommended" to Amazon Buy Shipping
Amazon recently added a flag to select orders that they recommend adding signature confirmation. If Amazon is recommending it, it would be a good to be able to add to our orders, but we don't want to add signature to all our orders.
Multi Channel System For Etsy and Shopify
Hi There. So it seems that Inventory here at Shipstation does not really track inventory from the selling channels. I am looking for an inventory software that will work with Etsy and Shopify. I have been using Finale but it does not work well with E...
Checkout Rates for Woocommerce
Is there any update on the feature to connect checkout rates with woocommerce?This feature would help us immensely. In the current economy we're looking for ways to help our customers out, and so we really need to pass the discounted UPS rates to the...
Please plan to integrate Amazon.SE (Sweden) asap...
Please plan to integrate Amazon.SE (Sweden) asap...
CommonSku
We have a new client that is using CommonSku for their order processing; is anyone successful with adding a commonsku account to their shipstation for order downloads?
Support is non existant.
Support has been ignoring us for over 1 month. I hope they see this and reply to our ticket.
Unable to import orders from my eBay account
On June 10th (11 days ago) I reported that my eBay account orders weren't being imported. Since then, other than automated or presetted messages promising an answer, nothing has been done. One support associate after the other, one escalation after t...
Klaviyo Delivery Metrics
I use klaviyo to set up my flows on my shopify store, & since the main product i sell requires me to send an email when the customer receives the item letting them know what to expect and steps moving forward, so Shipstation does have a delivery emai...
Amazon Import Orders - SKU ASIN
When we get our orders imported from Amazon. It is taking the data from the Amazon ASIN slot and imports it into shipstation SKU slot. This is frustrating and incorrect as Amazon has a specific area where item location SKU is recorded and that is the...
Shopify: Possible to split single Item into multiple Orders?
Original post by user Katrina Santos We would like to sell product "bundles" in Shopify. Each bundle would have its own SKU, with the quantities + SKUs of the bundled items included as line item properties. Currently, when the order gets into ShipSta...
Amazon orders not importing
We are having issues importing orders from Amazon since yesterday and the refresh wheel has been stuck since then. Anyone else have this issue?
Shipstation Report Data Inaccurate
Noticing that Shipstation Sales Totals on the reports, both App and Website Reports, are not Accurate for ebay. If you have a promotion for selling multiple items and give a discount, Shipstation is using the Amount before the Discount as part of you...
Adding custom information coming from Magento 2.4
I have shipstation connected and running but we are missing some details from the orders. Specifically we capture a dispatch date from the order. That field is not coming over in the XML to shipstation. Anyone know how to add this?
Linnworks - Woocommerce -Shipstation
Hi there,We are using linnworks as the order management system. All carrier accounts are added there and we processing and printing the labels from linnworks itself. Afterwards, the order is synchronised with the channel and updated there. As soon as...
getting invalid xml error on the magento plugin
Hi.I'm new to ShipStation. Just set up magento 2 integration. the test connection works fine. When i try to import orders i get this error: An error occurred attempting to update orders: Invalid XML. Error: 'Data at the root level is invalid. Line 1,...
Error Message Paypal Invoice
My Paypal orders are not updating. Sometimes it takes a day or 2, sometimes 1 hr and sometimes not at all. I have been to the Paypal website already and checked the API permissions and all is good there. I also removed it and resubmitted and I am sti...
Can't connect woocommerce - Invalid data returned from API
GreetingsAnyone else come across this? When we go to setup Woo in SS and test connection it says Invalid data returned from APII have seen in 3 times this month. Dev's said it was conflicting with main theme. It must be a global error though because ...
Linking two orders
Hello, I am currently building an Order sync app which especially will sync orders created with multiple Fulfillment locations in Shopify to ShipStation, I am able to create multiple orders in ShipStation for each Shopify Order with the APIs and allo...
Error opening Shipstation app from Quickbooks
Has anyone received this error when opening the Shipstation app from within Quickbooks online? {"success":false,"message":"An unhandled exception occurred: No OpenID endpoint found. (c1f6adaa-0e17-4ece-b28d-2f3e9075788f)"}
Magento 2.4.5 feed missing some details
Hoping I can get a answer here. The order feed coming in to shipstation is missing a couple items. We get a dispatch date and delivery date from ShipperHQ. The items are on the order but not coming over in the XML order feed.How can I add them in?
Shipstation Rest APIs - Shipping cost
I am using Shipstation APIs to fetch Orders data. I have Fedex and stamps.com a carrier integrated with shipstation. However, Shipstation APIs doesn't show be the shipping cost, I only see total cost paid by the customer.Is there a way I can see the ...
How can i add custom attribute in order level?
Hello Team,I want to add a custom attribute Magento to the ship station. Can you please know how we can order custom attribute magento to ship station. Same question I asked to support chat but they are giving me to sync product attribute. but I want...
Etsy is not connecting
Hello,For a few days my Etsy store has not been connecting. I get this error:An error occurred attempting to update orders: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.When I go to modify store connection and ...
This page isn’t workingIf the problem continues, contact the site owner. HTTP ERROR 401
Hey guys, I am getting this error and Ship Station support has not been so helpful. Thinking of unsubscribing and moving on to a platform that supports etsy because most of my sales are from Etsy. Thought I make one last effort by posting here before...
