can not split orders anymore
can not split orders anymore It stopped working
Forum Posts
Error 404 when connect to ETSY
start yesterday, there error message, shows 'remoted server error 404"unable to pull order from ETSY,when i try to del the store and re add it, and i try put username in there and find store, it still show the same message error 404,
Inventory details in API
Hello,is inventory details of products available in ShipStation API modules?IWhere do I get those details in API.
Amazon Combined Orders & USPS Tracking Numbers
Amazon is not accepting USPS tracking numbers from orders combined on ShipStation. After creating labels, I'm finding the separate orders still marked as "unshipped" on Amazon. On Amazon I get the message that "Same tracking ID entered for multiple o...
Update WooCommerce with the name of warehouse chosen for each order
I am using the Woocommerce plugin with Shipstation.I use several warehouses and require to update my inventory levels using Woo, How can i update my store (Woo) with the warehouse chosen by shipstation?
Amazon Order Date
Ever since ShipStation switched over to the new Amazon SP-API, orders that come in after around 3pm PDT have the order date incorrectly set to the following day. Seems like a time zone issue with the new code. Has anyone else seen this, or is it just...
New store - Not able to connect to Amazon
Any one else having an issue connecting there shipstation to Amazon , i keep getting this error code : Something went wrongThis Developer is not currently eligible for new authorizations.Error Code: MD9000 Yes i opened a live chat and the rep said it...
Creating Rules from Variations and/or Creating Custom Plugins for a Fee
One of our stores is WooCommerce/WP Engine. We're bringing in variation and/or custom fields for an item within the order (see attached screenshot) and would like to be able to identify those fields, specifically the "embroidery" field, and be able t...
Resolved! One particular order from Squarespace not importing
Website is hosted on Squarespace with an online store. Usually orders are imported through the Squarespace-Shipstation integration enabled. For some reason one order in particular is not being imported. Orders before this one and since this one have ...
Amazon packing slip bug?
for some reason the product title override on orders is no longer working on Amazon and I"m not getting the SKU's either. I'm getting the full title, and image urls. I'm having to look up each order and it is getting tedious. Please fix. Thank you!
PayPal
Can PayPal connect to my ship station account? PayPal says NO
Amazon Updating Error?
Is anybody else having issues with Amazon Integration today? Everything is completely messed up on mine. We have two Amazon stores connected, and there are so many issues. Missing names and addresses, wrong pricing information, missing orders, not sh...
Warehouse Location Not Updating with new orders
I've mentioned this before in the replies of other more general posts, but putting it here as it's own thread. I cannot understand why warehouse location is not updated automatically from the source (in our case, BigCommerce) when new orders are impo...
Amazon Issue. Buyer places order on 1 amazon store but Shipstation creates 3 orders for 3 amz stores
Hello. experiencing 4 days of this issue where a buyer will place an order on Amazon, either .com or .CA or .MX. After SS import, my other amazon stores are showing the same exact order all 3 times, one under each amazon store If I go to print withou...
WP Easycart and Square Payments - duplicates of order showing in ShipStation
I have a WP EasyCart website, which is set up to accept Square Payments. I also have a Square online site (which is just the free option included with Square). I have a manual orders store set up to get orders from the WP Easycart site. When a buyers...
Historical Imports - Preventing New Orders?
Hello community! We opened a Shipstation ticket about this 6 hours ago but haven't heard back after our initial conversation. We've done some additional research since then and want to see if these forums might produce a faster response than our foll...
Etsy Integration Problem - Username not found
I tried to Integrate my ETSY account with shipstation but it's not working, when I search my store username I'm seeing alert! Problem solved - Not store name, you should you username.
Update Store only gets a fraction of my open orders
Hi,I have an Ecwid store that I've just connected to ShipStation. The store has over 450 pre-orders going back to October 2021 for items that are due to ship next week. ShipStation is only showing 152 orders going back to January 12. Does anyone know...
Unable to add another selling channel (eBay)
I am the sole proprietor of my LLC and am the only one who will use Ship Station under my account. I just found that I do not have permissions to do anything; not sure why that is, considering I went through the setup with Ship Station over the phone...
Including Batches / Lot Tracking in Messaging
Please consider including the ability for WMS to communicate batches or lot tracking through Shipstation, either with dedicated fields or custom fields.
Resolved! Multiple Shopify Stores
We are launching a second shopify store and I am just wondering if it is possible to have two shopify stores integrated as separate channels on one ShipStation account. I can't find any information that says this would be an issue but am looking to m...
How to integrate Method with Shipstation?
We use the CRM system "Method" for uploading our orders. This creates PDF files which I cannot upload to Shipstation. Does anyone know a way around this?
Amazon / ship station import issues
I'm experiencing an issue where some of my amazon stores do not completely syncing. I have an account with 4 FBM orders but only one order is being imported to shipstation. Someone else getting the same issue?
Important Data Points Not Mapped
I have Opencart integrated with Shipstation. I'm finding that Shipstation has not and will not map basic data fields imported from Opencart. It is very annoying to see all the column options and not be able to use half of them. Example fields availab...
When selecting FBA as the shipper, why doesn't Shipstation show accurate quantities
When selecting FBA as the shipper, why doesn't Shipstation show accurate quantities of FBA stock?It's always showing zero. Also, when selecting the 3 different shipping speeds, which FBA offers, the shipping cost isn't updated within Shipstation. Tha...
Shopify deleted orders
After importing orders from shopify if an order is deleted,it still remains in shipstation UI in cancelled status.May I know the reason?
Woocommerce IS not being updated to Complete or getting the Tracking information
I have been getting this message for the last week or so: IntegrationError: WooCommerce encountered an error and responded with StatusCode 0. Content: No content returned from the marketplace. Thinking it was an issue on the Woocommerce side I update...
Preset group details in Shipstation API
Hello,is preset group details available in products model in ShipStation API?If not where do I get those details in API.
payment method not imported and no info on defining custom fields for packing slips
We have a major issue with the shipstation woocommerce integration that may result in us cancelling the service before we even end our trial because we literally cannot use the service to conduct business in the workflow we have presently without the...
Cancelled order still in Awaiting Shipment
Lately there have been numerous small bugs in Shipstation. Today's glitch is an Amazon order got cancelled by buyer. As I normally do I cancel the order in Shipstation but it is still showing in Awaiting Shipment. Normally it moves to Cancelled Order...
