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Shopify deleted orders

Nandhini
New Contributor

After importing orders from shopify if an order is deleted,it still remains in shipstation UI in cancelled status.May I know the reason?

 

1 REPLY 1

Moderator-Davis
Moderator
Moderator

Hey there @Nandhini

 

Thanks for posting in the community! 

 

To my knowledge, when the orders in Shopify are deleted/cancelled, their status is no longer open/available so those updates are not sent to 3rd party applications like ShipStation.

 

 Perhaps another community member has a different workflow they could provide! 

 

From Moderator Davis, May the force be with you!