Order Source Integrations
Discuss store and marketplace integrations
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Walmart error

always get An error occurred attempting to update orders: The remote server returned an error: (520) Unknown only Walmart is there anyway to fix this

ozie27280 by Frequent Contributor
  • 5598 Views
  • 5 replies
  • 0 kudos

Selling Channels

If I have multiple stores coming through from one order source (lets say 2 stores coming to SHIPSTATION from CARTROVER), will I see , or be able to see, which store it came through to CARTROVER, or will I only be able to see that the order came from ...

Tracking data not uploading to eBay

ShipStation has a known issue that for some customers tracking info is not uploading to eBay. You should immediately check the Awaiting Shipments tab in Manage Orders to see if you are affected. If you are, enter the tracking data immediately. You ca...

steveo by Occasional Contributor
  • 1004 Views
  • 0 replies
  • 0 kudos

Pull Shipping Cost

I'm trying to pull a list of all orders in shipstation to extract the shipping cost but I'm having a hard time figuring out what field the shipping cost lives within.

mybrightsites.com

Is anyone integrated a My Bright Sites shopping page with ShipStation? and if so, was it via API? XML Store? and all working well, any hiccups to be aware of? Inventory integration all good? Thank You

a51 by Occasional Contributor
  • 4716 Views
  • 0 replies
  • 0 kudos

Ebay address import errors after recent updates

Recently we received the notification of the new Ebay integration from ship station. We followed the instructions in the email and updated as requested. Since this update we have noticed the some customer address information is not being imported fro...

Mirrock by New Contributor
  • 5167 Views
  • 7 replies
  • 1 kudos

Order Summary / Packing Slip Layout Issues eBay?

Over the past week I have noticed a change to my order summary and packing slip layouts. Something has added an extra item (when its not really an item) but its more of a header that can be very tricky when picking orders. I have attached a few examp...

New Order Summary ISSUE.PNG Old Order Summary NO ISSUE.PNG
karnashop by New Contributor
  • 1243 Views
  • 1 replies
  • 0 kudos

WooCommerce Channel stopped syncing

When we initially connected ShipStation to or WooCommerce,.. syncing worked fine,.. but now we get the following error: An error occurred attempting to update orders: Invalid XML. Error: ''=' is an unexpected token. The expected token is ';'. Line 69...

GreenGem by First-timer
  • 1138 Views
  • 1 replies
  • 0 kudos

Magento Extension

Recently migrated to magento 2.4Your instructions for installing the extension don't seem to work for me.Magento removed the web wizard and I'm trying to find out how to install this. thanks.

p48 by First-timer
  • 2201 Views
  • 2 replies
  • 0 kudos

WooCommerce Issues

ShipStation disconnects from WooCommerce constantly requiring us to delete the connection and create a new one by entering the Authentication Key.How do we solve this issue?

Integration Problems

I have had shipstation for a half year now without any problems but all of a sudden i cant import any orders from woocommerce. Ive tried customer support several times with no response im at a loss. My woocommerce shows the orders have been exported ...

davy30 by New Contributor
  • 1128 Views
  • 1 replies
  • 0 kudos

ebay error

An error occurred attempting to update orders: Could not parse response with status code: 200 from URL: get_products for SellerID: 1601656 and StoreID: 447530 any ne geting a similar reponse right now ?

ozie27280 by Frequent Contributor
  • 2857 Views
  • 4 replies
  • 0 kudos