Order Source Integrations
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Magento Extension

Recently migrated to magento 2.4Your instructions for installing the extension don't seem to work for me.Magento removed the web wizard and I'm trying to find out how to install this. thanks.

p48 by First-timer
  • 3007 Views
  • 2 replies
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WooCommerce Issues

ShipStation disconnects from WooCommerce constantly requiring us to delete the connection and create a new one by entering the Authentication Key.How do we solve this issue?

Integration Problems

I have had shipstation for a half year now without any problems but all of a sudden i cant import any orders from woocommerce. Ive tried customer support several times with no response im at a loss. My woocommerce shows the orders have been exported ...

davy30 by New Contributor
  • 1607 Views
  • 1 replies
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ebay error

An error occurred attempting to update orders: Could not parse response with status code: 200 from URL: get_products for SellerID: 1601656 and StoreID: 447530 any ne geting a similar reponse right now ?

ozie27280 by Frequent Contributor
  • 3688 Views
  • 4 replies
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Packing Slip print quality inconsistency.

We Currently use windows PC and a ZP450 using the default manufacturer driver for our packing slips. The labels we use are standard 6x4 on perforated shipping label slips, the packing slip that we tested were both custom made packing slips or standar...

CS-cart Integration

Hi AllI am new to ship station and signup two weeks ago since than having hard-time integrating with Shipstation. Does anyone else having first time integration issue as well. If so what you have done to resolve it.Kayesh

Kayesh by First-timer
  • 1802 Views
  • 1 replies
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Prevent import of items with no SKU

I import orders from PayPal. When my eCommerce code gives PayPal an order, there is always a line item for taxes/discounts/coupons that has no SKU but must be included for the price to be correct. When an order is imported into ShipStation, this line...

Sleestaq by Occasional Contributor
  • 3416 Views
  • 2 replies
  • 3 kudos

Etsy Gift Wrap

Thanks to the Devs for implimenting [is_gift] and [gift_message] flags from Etsy, but could you please also add [needs_gift_wrap] or at least [gift_wrap_price] ...? Many thanks

lghtw0 by First-timer
  • 2726 Views
  • 2 replies
  • 1 kudos

XML Error

I'm having an error about XML commutication with Cin7. The error is as follows: An error occurred attempting to update orders: Invalid XML. Error: 'The ';' character, hexadecimal value 0x3B, cannot be included in a name. Line 6, position 837.' We rec...

CS-Cart not importing

Since yesterday, my orders from cs-cart have not been importing into shipstation. This has worked fine for the past 10 years or so until yesterday. I've made no changes at my cs-cart end. There are no errors. It just says there are no orders awaiting...

dstrenz by Occasional Contributor
  • 7757 Views
  • 10 replies
  • 2 kudos

Custom packaging slip

I am trying to print a custom packaging slip with a specific format and logo etc. The online template generator is not very helpful. I can generate a slip manually with HTML & PHP code and save it on my server. Is there a way to link that file as the...

vikram by New Contributor
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  • 1 replies
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Packing Slips with Multiple orders

Hi all, We are trying to create a packing slip that contains multiple orders and is able to categorize each line by the order number, as well as a purchase order number that is provided by our wholesale clients. I noticed on the Pick list you can inc...

packingslip.jpg

Big Cartel not importing phone numbers

Original post by user Ben Jillard Among the stores I manage are quite a lot of artists using Big Cartel. I'm getting told off by both UPS and DHL for not supplying customer phone numbers when I ship out orders as they're not being imported by ShipSta...

SarahATX by Moderator
  • 3960 Views
  • 4 replies
  • 3 kudos

API Related Issues

Hi, 1. We need to be able to pull all the order from website to shipstation and when it is shipped through shipstation then it should automatically mark the order shipped with shipping info on the website. 2. There is a check box which will decide wh...

trafa by First-timer
  • 3065 Views
  • 2 replies
  • 1 kudos

Auth Token is Hard Expired

Does anyone know hot to correct this? I have Ebay orders but I cant load them into ShipStation because I get this message. I found this: Click on My eBay at the top of this page > Account tab > Site Preferences > Third-party Authorizations > Show Do ...

pmscoinc by First-timer
  • 3371 Views
  • 1 replies
  • 0 kudos

Ecomdash and shipstation?

Original post by user Byron Stout Hey all. we use ecomdash for inventory management, kit building, built product building etc. We have multiple brands, on multiple marketplaces. We want to use shipstation for our shipping. But we are not sure if we s...

SarahATX by Moderator
  • 2714 Views
  • 2 replies
  • 3 kudos