I usually only come here to complain, so I wanted to take a moment to
say thanks for waiving the Amazon Buy Shipping fee during Christmas! I
know that will hit your bottom line, so it is much appreciated.
Ever since ShipStation switched over to the new Amazon SP-API, orders
that come in after around 3pm PDT have the order date incorrectly set to
the following day. Seems like a time zone issue with the new code. Has
anyone else seen this, or is it just...
ShipStation should alert impacted users if there is a problem confirming
shipments to a marketplace due to system errors, throttling, or any
other reason. The alert time should be configurable so that it is sent
early enough for the user to take corr...
I just finished spending an hour with your support team to get this
information. This issue significantly impacted our operations this
morning. In the future, please try to send out this type of guidance
before it becomes a crisis for your users. You...
We just received notice that ShipStation's "Amazon Buy Shipping" fee is
increasing from $0.20 to $0.30 per label, which is a 50% increase,
starting on 9/1. Is that what you're referring to? We are shocked as
well. It's a huge increase without any jus...
We had this issue a few months ago. After deciding the ShipStation
wasn't going to fix the problem, we switched to Amazon Buy Shipping (we
were using Stamps.com for Amazon orders). It was a great move. It fixes
this problem and we are saving on shipp...
This should be a high priority. There are many businesses, including
ours, who cannot use a batch workflow. It is definitely technically
possible for ShipStation to send shipment confirmations to Amazon on
some periodic schedule (say every 10 minutes...