ShipStation Community

ewestp · 02-10-2022

Hi,I have an Ecwid store that I've just connected to ShipStation. The store has over 450 pre-orders going back to October 2021 for items that are due to ship next week. ShipStation is only showing 152 orders going back to January 12. Does anyone know...

ewestp · 03-31-2024

Same problem. I created a return for an item that arrived damaged, but there's no way to create a new shipment to replace the damaged item. I mean, I can create a new, empty shipment, but there's no way to add items to it. I can to create a new manua...

ewestp · 10-30-2022

Just got it resolved by moving Shipstation Connect to the trash and reinstalling.

ewestp · 10-30-2022

Having the same problem just now. Shipstation Connect won't accept my login.MacOS Big Sur 11.7, intel i7 processorShipstation Connect 4.2.0

ewestp · 06-08-2022

I mentioned my problem to my Shipstation account manager, and he was able to have Shipstation look back and import open orders from a date I specified. Very helpful. I think it only looks back 30 days by default.

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