ShipStation Community

I have just switched over to using ShipStation's BigCommerce V3 App.On order import, Shipstation is not importing the 2nd unit of 2-unit orders, only the 1st unit. This only happens on orders where the customer is shipping the 2nd to a different addr...

So I'm printing a batch of labels - I see this warning pop up. The labels are only identified by "Shipment Number" in the alert, but I can find no way to search by shipment number. What am I missing? How and where can I search by Shipment Number? Tha...

I have to log in and out of a couple different user accounts (batch management, etc).It would be helpful if I could see the name of the account I am currently logged into on the control panel somewhere.

We use tags on orders requiring special handling etc, but once the order has a label made, it moves to Shipments.Tags are not visible in the Shipments grid and we can't sort by tag in the shipment grid.How can I search shipments for tags?Thanks to an...

Has anybody found a way to flag and add notes to a shipment?All this flagging and tagging functionality is available when the order has not yet shipped, but once transferred to "shipment" status, I cannot find a way to flag or tag shipments for follo...