ShipStation Community

WooCom will mark an order as cancelled if it goes unpaid for too long. Once marked as cancelled, SS basically ignores all data relating to that order. If the customer thereafter pays the order, and the order updates within WooCom to "processing," SS ...

Please add a feature or mapping that differentiates between SHIP TO and SOLD TO information on the packing slip. We are a firearms manufacturer and we are required to ship firearms to licensed gun stores, not direct to our customers' homes. So for ou...

We sell direct via our website but also through wholesalers and retailers. Sometimes customers who purchased via the supply chain will contact us for warranty work. In Shipstation we are able to create an RMA and return label not tied to an order (be...