cancel
Showing results for 
Search instead for 
Did you mean: 

It says Label Printed but it was not printed.

Nnn
New Contributor

Hi

 

Even though the batch was not printed at all, it is showing that labels have already been printed. What should we do?

 

Screenshot_20.png

2 REPLIES 2

DirkMartin
Contributor

I am seeing this error all the time, also.

It seems to be a new bug in their system.

It's alarming, because you don't want to print the labels twice, but in my case, it's always been a false alert.

Click Continue, and then you can print the labels.

Nnn
New Contributor

The custom field 1 includes our SKU. It helps us to pull the order. We need that custom field value coming from the automation rule.