Currently the only way to update notes on a order is via the create/update endpoints listed below:https://www.shipstation.com/docs/api/orders/create-update-order/https://www.shipstation.com/docs/api/orders/create-update-multiple-orders/However, these...
As the title suggest, you drop the notice of 2FA on the weekend and say to have it up and running by tuesday during the busiest month of the year for most ecomm companies. Who was the idiot that decided on this???For the record, i have no issues with...
Since there is virtually no help from ship station ( i have sent a e-mail but no answer...not surprised) I was hoping someone could direct me regarding copies. Every time I print a label or shipping receipt it prints in double...so Im just wasting la...
I've been having an issue for a few weeks now where when I purchase a label, it automatically downloads a pdf. It also puts up a popup window with the pdf, and I've been forced to print from that. The preview label window underneath that never displa...
We are facing an issue with printing in our new Woo Commerce store where they actually require you to get a plug in to do so (which is ridiculous). If ship station could have the ship method on the order summary or picklist we could have used shipsta...
The new order screen in the new version works very poorly and not saving addresses without an email is extremely inconvenient. It also auto fills very poorly and over all functions much worse than the old version.
Hello,The new layout is difficult to read and definitely a downgrade. The look of the site does not seem to be customizable at all either. It would be nice if the sidebar where active stores are shown was a different color then the backdrop of the or...
A feature where we can the color scheme would be great. The new update looks like the webpage hasnt finished loading in.
Now that you have forced everyone to look at horrible and almost blinding NO COLORS, where is at least a "dark mode" or "night mode" setting in ShipStation? This change to no colors SUCKS. I'm getting a headache every day from this. What even was the...
Create a feature so that customers can create shipping labels without using any couriers. ie it should have all the address information but no courier attached to it
Undo Marked as Shipped does not exist. Shipstation article says to use it in order to update tracking for an order being pushed to Etsy. How do I take an order, where we cancelled (voided) the first label, created a new label, and have it update on E...
This is such a critical need of mine, especially during my migration over to ShipStation this week. For some reason I was already under the impression that was a restriction. I don't want my fulfillment team to see the invoice line item subtotals and...
I tried submitting this to ShipStation support and they suggested I post it here.When ShipStation calls our web endpoint using the GET method, it includes our API credentials (SS-UserName, SS-Password) within the querystring data instead of just leav...
I would LOVE to see a report that shows insufficient inventory that I could use to reorder. I don't just keep everything stocked on the shelves -- some items i keep but most I order as needed, so this would be so helpful!!! Ideally it would be a repo...
I am having an issue with printing 4" x 6" Packing Slip. The packing slip pictured shows, what eBay calls Item Specifics. What should be displayed is eBay Item Options. Item Specifics are not Item Options. Item specifics are nothing more than adjecti...
I worked with Shipstation support and they suggested I bring this up to the community. The add on is $150 per month and I asked Shipstation if there was a way to run a report from dates in the past to see if I would save more if I added the Rate Shop...
I tried to create a $49 label last week and during "processing" something happened and it never finished. My order never got sent to "shipped', but there was a label sitting in my printing que for it and I got charged. When I went to print the label ...
Customer notes on order need to be printed on packing slip. After many convos with ship station agents I am told that the customer notes they imput at checkout are not able to be printed on the packing slip. I can see them on the dashboard but they a...
Hi,I am able to select Sunday as a ship date, but when I print the label, the ship date automatically changes to the following Monday. This is via Lasership and I have already confirmed Sunday pick up with them so it is not because they don't offer p...
We are relatively new to ShipStation, being subscribers/users for only a year. I cannot believe how much easier it is to ship things, and the cost savings! Thank you, ShipStation.My one request is about the weekly email digest we receive. I love to s...
Hi, I want to show shipping rates on my Wordpress site according to location. by using shipstaion
We would like a more robust return system. One of the issues that we have is that when a return is received physically that receipt isnt communicated digitally to our customer support team. Having a Returns included in the API would allow us to take ...
When I import orders from tiktok or etsy they show the type of product in the item name but it doesn't show me which cover choice or color was ordered. It would be incredibly helpful for me to see that in the grid and not have to click through to eac...
I was hesitant to post this in "shipstation features" because i don't see a world where this is useful to anyone, but here it goes:For orders in my batch, I frequently compare prices between the following Shipping SERVICES: "USPS Priority" and "UPS G...
Hi ShipStation Team,First off, thank you for providing such a smooth platform that has made our shipping operations much easier! We’ve been longtime users and truly appreciate the tools and discounts ShipStation offers through carrier partners like D...
Automation for automatically combining orders with the same shipping address to save time and errors when combining manually.
Hello,We have several different Shipstation accounts. One of our accounts that processes about 200-300 shipments per month has chronic issues with product records changing. For instance, saved image URLs and UPC codes will vanish from the product rec...
Original post by user Jesse Delo How do I map the payment type from my x-cart store? I need to know if it was a paypal payment or credit card payment. I have added the html to my fsd x-cart store but what is the map field name i need to use to pull i...
I have a Shopify store and work with a drop shipper in the USA who create and ships my products. My Dropsipper only ships to the US and Canada. It would be great to have the option to create a rule when an international order (outside the USA and Can...
**Using Firefox**About a week and a half ago, the 5 buttons at the top of the page no longer populate, including the Login button. This coincides with the webpage updates.I now have to log in with a cached page or do a Google search for the login pag...
