Hi guys, do anyone have idea when we can be able to print multiple
labels from iPhone app which seems to be a major feature missing. I
cannot even use the app due to most our shipments are consists of
multiple packaging even some single items.
We are trying to build a new system around shipstation.For some reason,
we need to keep the list of all carrier services in our own
database.However, when/if a new carrier service is added, there is no
way to know that a new service has been added.Fo...
After the new layout very few of our filters are working. The problem
being that our users DON'T KNOW the filters aren't working, and are
missing critical processes because shipstation simply returns a full
screen of all orders or a blank screen. Thi...
I have a Bronze level account and I can not figure out how to contact
support. There is no phone number, email address, or anything else. I'm
supposed to have chat for support, but I can't find a way to do this.
Can anyone offer some help?
So I can’t find the post a question option. Why for the love of
everything is this option always hidden and where is it?????????
Anyways, hot key presets are not working suddenly. Been researching for
HOURS. No issues before now suddenly having issue...
It would be great if we had the capability to assign multiple box sizes
to one product or potentially automated a product into a multi box
configuration through rules. We have a new product incoming that ships
in two boxes due to it's size and the in...
Hey everyone, I'm trying to figure out a way to keep track of shirt
inventory that I print on demand. Since I don't stock shirts that are
already printed, I can't specify how much inventory I have of a
particular design. For example, I have 100 blank...
SS V3 forgets my printer settings every time I close the
browser.........it used to remember the settings almost indefinitely,
now I've got to remember to go into the settings and set up my printers
(we are using SS Connect) every time I log into Shi...
May I please ask why ShipStation does not have the ability to search for
a customer or an order by entering their phone number in the search? I
am fairly certain that many many years ago I could do this. And right in
the main search box, I didnt even...
We recently installed the "Amazon Buy Shipping" feature in our setup for
Amazon FBM orders, but then realized that ShipStation's "Recommended
(Least cost)" feature is not searching Amazon Buy Shipping options. Here
are 2 examples. In both cases, Ship...
Is this really so hard? You could fix this by just allowing us to use
some variants from the CSV file more than once. For example, using the
product name or description for the customs description. Or using the
price to reflect the price in the decla...
This version is a pain in my A@@ !!!! Runs extremely slow on my
computer. Combing orders is a nightmare. Customs sections are more
confusing than actual customs procedures!!! Please how do I go back to
the pervious version???
This new ShipStation is horrible. It wouldn't let me do half the stuff I
use to. Why do you people have to justify your employment by screwing up
something that actually worked!!!Does anyone here know of another
shipping platform I can go to? This pl...
Shipstation needs to provide more features in shipstation. Shipstation
needs to add where you can do more than one pallet per order. Currently
it only lets you ship one pallet per order. Shipstation support advised
you would need to split the order i...
Hello! When customers create a shipping return label via our branded
Shipstation Return page
we would like to have that return label tracking number written bac...
Our company was going to turn on branded automated returns portal but
the one and only limitation is the most important to all retailers.
Companies are limited to one return service option for ALL returns. This
means you have to choose what could be ...
Looking to have the Packing Slip mapping corrected to show the Weight on
the packing slip as the per item/per case weight. Today it tallies the
total weight per sku based on how many of the sku was purchased. I am
looking to show the per unit weight ...
We have a client account connected to our fulfillment center via 3PL
bundle (beta) and our client wants to see their product stock levels
available in our warehouse in their ShipStation real-time. The client
can see the individual SKU stock available...
It would be great to have the option to do direct delivery via UPS on
the V3 layout. I ship hazardous materials and I do not want individuals
rerouting their package from the original delivery address.
I'm so angry about this update. I've not enjoyed the new version since
it came out and refused to work with it so we kept the old version going
until we were forced to transfer to the new version recently. Everything
about the new version bothers me ...
The new split order is confusing to our departments because when split
it uses the same order number and each department can see the other half
of the orders and marking as ship (or adding the tracking number) is
also an issue on the new split order....
When I view orders in the "Awaiting Orders" tab I am able to select
"mark as shipped" from the top menu. Same for when I search for an
order. But when I view the orders in a batch that option is not
available. Is there any reason why that option is r...
Does anyone know if it is possible to enter package dims/weights for
orders that are Awaiting Payment in the V3 system? In the Legacy
version, we'd enter all package dims/weights in order to get accurate
shipping quotes. Then, when the customer did p...
I've been using ShipStation for.. 7-8 years or so? This new layout is a
deal breaker for my business. It's slow and the layout is a step back 15
years in web design. Time is money in ecommerce and I don't have time to
waste on this awful update. Shor...