So just on a trial period with SSand i just cant get my head around why there isnt an Invoice produced for each sale.Other shipping management solutions i have used have done so as standardReceive order from channel - allocate shipping method- print ...
More of a complaint than a topic.This week international labels started printing sideways and cut off. I discussed this with support, had to jump through the usual pointless hoops, clearing cache, cookies etc another wasted 45 minutes. Turns out it's...
There is no option to make a shipment a warranty shipment through Shipstation on the customs forms. In countries like Canada or Mexico, there are no Duties or taxes on warranty shipments. You cannot set the declared value as $0.00 and you can only se...
Someone else shared this 3 years ago in Ideas, but I am making a new post that clearly outlines the problem as it has not been corrected. Currently, the way that Shipstation is set up is so that when you hit "bill duties and taxes to the payor of shi...
PayPal shipping changed over to Ship Station. There is no tracking number on First Class packages. My in-home business takes pride in giving our customers a tracking number when the label is printed. This is good business practice. Am I missing somet...
Anyone else burdened by the double pop up that comes up and slides to the right once you print a label. Even though it takes a few seconds, it makes it impossible to view any orders or do anything in ship station until this clears out. Why not get ri...
Anyone else having issues right now?
I am trying to use the scale I received from Stamps.com - which does connect, but the connection does not seem to stick. What is happening is that when I log in to create label(s) there is no option for the scale when I click the little drop down arr...
How do i setup a user with read only access? Also, how do i make sure the read only access user can see all the batches created? Thank you
I've agreed to do order fulfillment for a friend's company. But we need to have a different return address on their shipments than on ours. The only way I can see to do that now is to pack and print labels for all the orders for one company and then ...
So we have variation listing's on our eBay store, I am trying to add an Internal note (or anything) that would add a note to packing slips stating what is in each of the variation to help the warehouse when packing orders. I spoke to support who advi...
Hi! We operate multiple ecommerce sites but also have retailers placing direct orders through quickbooks. We generate PDF invoices to print and then manually create labels in shipstation. It would be great if the developers could enable a way to atta...
I'd like to suggest a way to remove the transit time estimates from checkout when pulling live rates from Shipstation into Shopify. For example, I give USPS Priority Mail and UPS Ground as options. If someone is all the way across the country, where ...
I was just told that currently ShipStation only supports 4x6" labels or 8.5x11" labels, but we have a new shipping box that we need a smaller label for (max of 4" x 5 1/2") and won't be able to do that. Luckily we can make the 4x6" work, it just look...
Hi!I just wanted to request to add a feature, or to change something small in a feature that exists.I want to import a gift message from my Woocommerce store to shipstation, and I can do it with custom field 1,2 or 3 - but the problem is that these "...
i have a mac with the latest os and it doesnt matter what i do my zebra printer works sometimes, and others just will not work. it is connected by usb and my other std printer works fine all the time. i can unplug the usb and plug it back in and some...
Currently Shipstation won't update your orders if you do a partial refund if the order is older than 24 hours. Say if I have a customer who has orderedBlue socksRed socksBlack Hat And they then call and tell me to cancel the black hat. I go ahead and...
The tracking numbers on Shipstation have the useful icon beside it that shows the Shipments status " Delivered, In transit, Unknown, Exception, Delivery Attempt, etc. These statuses are great as with this we do not have to look one by one into the tr...
Our business does quite a bit of local deliveries for our wholesale business. We've started doing more 3PL work, warehousing and fulfilling other brands. Currently there is no way assign a Local Delivery shipping option on orders. It would also be gr...
Our current process is to manually copy and paste all information from the original order and recreate with order_ms/re/ ect. for any errors that happened. Is there a better way to pull all the information from the previous order and have it populate...
Our ecommerce platform passes along additional products (discounts, etc.) that we would like to filter out so they do not appear in the label messages. Should be a quite simple option to do this based on a key (product ID, name etc.) Thanks!
We have a store where we ship many SKUs per shipment (generally 3-8) and because Shipstation can only print the first 3 SKUs on the shipping label, this adds a lot of extra labor/errors cross referencing with pack slips. I get that there is a limit o...
Re UPS by ShipStation...The estimated delivery time that shows under the rate in the Configure Shipment window does not update properly, whenever I change the ship date to the next day, or any date for that matter. It seems to retain the "delivery ti...
Our company had an item that was delayed so we split it off of all the orders. When this item finally arrived and we were shipping it out, using Scan and Verify, we were having to manually click each jacket (to select the item not shipped yet). It wo...
Return Received date can't show in sequence, which is not easier for warehouse & service team to manage. Create date is actually not so important to show in sequence. Instead, it's more important to have Return Received date to show in order , so tha...
How do I reverse a bulk action that was applied to too many items? I'm stuck paying extra for a regular letter because I didn't realize it was checked off when I applied the bulk non-machinable action.
Is it possible to export a csv of all orders that includes the return label information? We are a rental company, so all our labels come with a return label for the user, it would be great to be able to export a document that including the carrier, t...
I have Tags applied to orders using Automation Rules. One of them is necessary to our Inventory System deducts the product.But when an order needs to be Split-ship, the Tag is not automatically applied to each part of the split shipment. Unfortunatel...
Link directly to order URL -- It would be great to be able to build a link from our CRM to an order in ShipStation. Or Instead of "If you enter the order number at the end of this URL, it will pull up the specific order you are looking for" allowing ...
Why is the Captcha popping up now on login.. We pay for this service we dont need a CAPTCHA
