When using the newest version our saved filters do not work properly. In
the old version they would just filter the no tags now everything comes
through. Also, the hot keys that you promoted no longer work in the new
version which now requires extra ...
Wouldn't it be great if ShipStation would send out a mass email letting
it's users know when there is an issue? I find it very annoying to wait
for a chat (although when I am 48th in line it does give me a clue) to
then be told:but since this is affe...
I am sure that there are many ShipStation customers that would welcome a
notice when there is an issue on ShipStation, instead of starting a chat
and finding out that ShipStation is aware and working on it!!!Also, I
never receive a notice when the is...
It would be great if ShipStation and ShipConnect had the ability to
verify the count of packing slips and postage labels when batching
orders. We can batch any where between 20 to 200 orders at a time and
lately we are missing either packing slips or...
We have repeatedly complained that the New Layout does not allow us to
use our hot keys. It has also removed a majority of our presets. Along
with Ship Connect dropping off at night so that it will not allow remote
printing. I am not sure why it is t...
Yes we do as well. The other issue is that the hot keys do not work in
the newest version also our filters are set up to filter only new
untagged orders and in the new version the tagged orders filter with the
new orders. We have been sending this to...
Thank you for your prompt reply. Please note we have been ShipStation
customers since 2013-2014. I did reach out for assistance yesterday
1/20/22 via the chat and a phone call. Unfortunately, neither was able
to offer a reason or a resolution other t...