I am having the same issue with big commerce. It just started a couple
of days ago. I am having to physically add tracking and shipment info to
the orders. Luckily it has only been a few here and there but slightly
frustrating.
This would be a great feature. We frequently have missing items and have
to create another shipment. It does not even allow you to add an item
manually to the new shipment.
The new version is an utter failure. I really wish they would have taken
into account all of the feedback that we shared during the beta version.
I tried it multiple times and each time I switched back to V2 until I no
longer had the option.