ShipStation Community

_Mia_

EDIT: This was originally posted in the Discussions section. I guess they had enough time to move it here but not enough to bother actually responding. Typical. @Manager-Erin @Moderator-Davis Since the 'New Layout Feedback' section seems to be a ghet...

_Mia_

Ever since the forced 'upgrade' I've been fighting with my printers every day. What used to 'just work' under the new version is now a constant struggle as shipstation does not save my printing defaults and only prints some kinds of documents on my p...

_Mia_ · 06-24-2022

@Moderator-Davis When can we expect some real communication about improving the new interface? Simple 'we hear you and are glad for the feedback' posts are not actual communication. Release notes after the fact are not helpful when there are ongoing ...

_Mia_

Yes, it's a known issue and has been known for months. There has been no communication about whether they even acknowledge the problem, let alone any progress made towards fixing it. Better get used to it though because they're so obsessed with the s...

_Mia_

I've become fairly convinced that they created this forum simply to put criticism out of the way without appearing to ignore it completely. It was an image management move, not a way to actually solve any of the issues. They're all-in on the new vers...

_Mia_

It seems as though they're putting all their resources into migrating people over to the new version before fixing the fundamental issues with it. Many of these things should be relatively easy fixes, it seems as though they're simply choosing not to...

_Mia_

Yeah, the inability to filter out orders which were shipped 5+ years ago by default is pretty ridiculous. As far as reloading the orders page being slow, I've (slightly) increased my productivity by setting it to only show 100 orders on the page inst...

_Mia_ · 06-30-2022

We've been begging for real communication for weeks. It seems as though most of their effort at the moment is going to switching over everyone to V3 and then they intend to actually fix the problems. Which seems a bit backwards to me. We were told in...

ShipStation Community

User Statistics

User Activity

Where is our promised communication and transparency re: fixing V3?

Can no longer print Customs Invoices by default, prints End of Day forms fine.

Any ETA on fixes to the serious V3 issues?

Re: Problems and reaction time with new version

Re: Why are there no ideas in the "Investigating" status?

Re: One Month In

Re: Need a way to set Default View for Order screen - Productivity killer

Re: Here's the first great idea...communicate with your customers!