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stuck at "Label Batch Status: Validating", cant' even do them by single order either.

BoneChill-LabX
Occasional Contributor

‎09-09-2024 09:56 AM

BoneChillLabX_0-1725900854368.png

I keep getting this error and if I try to pay for a single shipping label it pops up a processing window that quickly goes away. Something got broken....

I cleared all my cookies and wiped out my cache as well to make sure it wasn't on my end. I even tried processing an order from my phone... Nothing is working.

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3 REPLIES 3

BoneChill-LabX
Occasional Contributor

‎09-09-2024 10:06 AM

okay, it seems to be something to do with Shipstation's UPS account. It will not give me a rate with that and keeps erroring out.

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DGfx
Occasional Contributor
In response to BoneChill-LabX

‎09-09-2024 10:13 AM

Having the same issue but it also will not let me print USPS labels either. Quite frustrating as I have about 25 labels that need to be printed within the next 2 hours. 

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CaraAdmin
Khoros
In response to BoneChill-LabX

‎09-09-2024 12:00 PM

Hello @DGfx!

 

Thank you for your post! Upon reviewing the ShipStation Status page, the earlier issue appears to have been resolved. To stay informed about future service issues, I recommend subscribing to notifications on the Status page.

 

Happy Shipping!

 

-Cara

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