Wouldn't it be great if ShipStation would send out a mass email letting it's users know when there is an issue?
I find it very annoying to wait for a chat (although when I am 48th in line it does give me a clue) to then be told:
but since this is affecting other users as well, it should be fixed as soon as possible no worries at all !
It would be more than helpful to be informed.
ShipStation should be able to handle a mass email informing all users of an issue.