I don't think it's a coincidence that the day the new shipping window
layout was pushed out, everything broke. Do you guys do any prelaunch
testing or do you just let the new code rip on the production servers?
It's one thing that shipstation connect...
The V3 order combination feature is essentially useless due to the way
it handles cancellations in whatever marketplace it is importing from.
If we import order #1 and order #2 and combine them, then the customer
requests to cancel order #1, shipstat...
I understand the shock of the V3 upgrade can somewhat be attributed to
layouts and getting adjusted, etc. What I can't get over is just how
slow everything is when you're clicking through the data. We've done our
best to automate, create typical ship...
When we combine several orders together (we can't stop customers from
remembering they needed more items), we need to see the total order
value (to determine if we want to have signature service and how much to
insure it for) as well as total shippin...
We demoed V3 on and off for at least a full year and always reverted
back to V2 due to a lot of impact to our workflow. Eventually we tried
it again and then got trapped in V3. For one thing, every function seems
to hang and make us wait when that ne...
I agree that the way V3 works is terrible. In your situation, it SHOULD
prompt for which items are going to be reshipped. I mean, the function
of selecting specific products is already there because you do it when
you split a shipment or when you cre...
Agree. We have to set printing preferences almost daily. It defaults
back to "generating your packing list" (or label) and then we select
"use shipstation connect", select the printer we want and check the box
that says "remember this selection". It ...
I haven't seen that behavior at all. When I change shipping parameters,
it updates the rate with every field change I put in. It looks like the
rate displayed is accurate. My problem is that there is no reason for
the rate to display as you enter eac...
That's not correct. We combine orders in V3 and the packing slip shows
all the items from both orders. I just created two orders and combined
then, then printed the packing slip and both orders items were on it.
The one time we really screw this up i...
Honestly, this needs to be handled as a bug and not a feature request.
You can't get your users accustomed to a critical feature and then take
it away under the guise of an upgrade. You need to understand real users
are constantly being distracted fr...