11-29-2024 03:24 PM
We need to report all taxes paid for accounting purposes, but Shipstation rates don't show how much tax is paid for each shipment. Support told me I need to reach out to the courier with each tracking number to get the tax values, but we have 100s of shipments each week and I don't think our accountant wants an invoice for each one! This is something Shipstation reporting should be able to provide. Especially considering there is a fee incurred for not using Shipstation rates. I can't imagine we're the only business who needs this.
12-04-2024 03:43 PM
Yes, we are in Canada and use Purolator for Canadian shipments. There is not tax information on any report or invoice that I can find so if GST/HST is being charged we cannot claim it back as an ITC.
It may be the case that since ShipStation is buying the label and we are paying them tax is not charged. If anyone has additional information please let me know, we're taxed pretty hard up here as it is!