Complained about this before then my post disappeared. I was forced to upgrade a tier because I went one package over my tier level?? Not happy. I feel like $20 was just hickjacked from me. Why do the tiers jump from 50 shipments a month to 500?? Makes no sense. There should be tiers in between. What about the guy that ships 50-75 packages a month? They are forced to upgrade to the 500 a month tier. No middle ground.