ShipStation Community

We are experiencing a significant lag (5-7 seconds) between when we hit "print label" and the label eventually printing. We've been through all the troubleshooting articles and strategies (using chrome, changing printers, internet speed, etc). This i...

When our Customer Service removes a line item from an order, it is still showing up on our packing slip with 0 quantity. I found a help article on how to remove 0 DOLLAR items but I want to remove 0 QUANTITY items (we have other products with $0 that...