We get 5 copies of everything we print, wasting labels like crazy. ZERO help from ship station, this is the second time this happened....they don't even respond. The first time we removed the program and re-installed tried that 2x already time to move on. Ship station doesn't have any support team. Anyone here has any suggestions for other shipping methods. Pretty bad to have to come onto this forum to ask for suggestions !
Thanks for reaching out and for being a part of our community. First, I am sorry to hear that you are having trouble with support. Do you currently have an open ticket with us or are you needing assistance in getting a ticket filed?
Additionally, please not that the community is not the place to solicit referrals to other solutions. I am closing this thread for further replies but have sent you a direct message to discuss your case directly.
-Erin: Your Friendly Neighborhood ShipStation Community Manager