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How to Turn Off Automation for Manual Orders

wayimp
First-timer

When I go to create a manual order, I do not want it to automatically run automation rules on it (or at least I want to set a criteria to exclude automatic fulfillment routing). I already set a criteria, that if the Order Source is Not Equal to Manual, then it would run, but this seems to do nothing. Any manual order that I enter, it immediately runs the automation on it, and tries to send it to Amazon for fulfillment, which I don't want, and it causes an error. I only want the rule to run if it is an automatically imported order.

1 REPLY 1

CaraAdmin
Khoros

Hello, @wayimp!

 

 

Thank you for your post in the community! Iโ€™m excited to share some helpful resources with you. In the Help Center articles on Automation Rules Criteria, the last section, titled Available Automation Actions, features an option called "Stop Processing Rules for the Order." This action can help you accomplish your goal. 

 

I hope you find it helpful! Let us know if you have any other questions.

 

Happy Shipping!

 

-Cara

 

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