Hot take: Soon, the only way a Shipstation user will know if there are
buyer-initiated order cancellations is to randomly sign on to Amazon
before we process orders in Shipstation and see if there are any, in
order to catch them before accidentally p...
I'd like to clarify my previous point. At the very MINIMUM, just give us
THE INFORMATION THAT AN ORDER HAS A PENDING BUYER CANCELLATION as
perhaps, a new order status, comparable to "awaiting payment" for
example. I understand that ACTUAL order cance...
SEEMS VERY STRAIGHTFORWARD, AND NOT THAT COMPLICATED: Come on,
Shipstation! Changes if you use APIs: You can view buyer cancellation
requests through your own systems by using the List Order Items API. We
will add 2 fields on the API response which d...
So, this was requested 4 years ago and nothing has been done? To be
blunt, this is a huge impact for shippers who fulfill based on packing
slips. If items are missing, you have upset customers, double shipping
charges to send missing items, negative ...