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Cannot connect shopify store to shipstation

mikeysabo1
First-timer

I have several shopify accounts connected to my shipstation.  I am trying to connect another one and it simply won't let me.  It acts like I am connecting, but then never actually appears as connect or even that it exists.  I've removed a shopify store thinking that maybe I'd hit a limit as to how many shopifys I could connect but that didn't solve the issue.  I am doing this the same exact way I've done all my other ones. 

Help!

1 REPLY 1

CaraAdmin
Khoros

Hello @mikeysabo1!

 

Thank you so much for sharing your post in the community! For this particular situation, we highly recommend contacting our support team at support@shipstation. Theyโ€™ll be more than happy to assist you with troubleshooting and investigating the issue.

 

Happy Shipping!

 

-Cara

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