ShipStation Community

I'm having the EXACT same issue. I've contacted support and thus far they've been completely useless. Shipstation points at Shopify, and Shopify points at Shipstation. Neither side seems to want to take ownership of the issue. Meanwhile I'm without a...

What's the point of a setting up a support "community" if the fixes to these issues aren't posted here?

Knowing what fixed it would be nice for the rest of us with the same issue.