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Why is "Total Paid" $0.00 for Walmart orders?

numan61
Occasional Contributor

a month ago

Hi

Why is "Total Paid" $0.00 for Walmart orders?

Why is it not the same like Amazon and eBay?

 

@AdminCara 

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3 REPLIES 3

CaraAdmin
Khoros

4 weeks ago

Hello, @numan61!

 

Thank you so much for sharing your post in the community! We highly recommend contacting our support team at support@shipstation for this particular situation. They’ll be more than happy to assist you with troubleshooting and investigating the issue.

 

Happy Shipping!

 

-Cara

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numan61
Occasional Contributor

3 weeks ago

The customer support said, Walmart does not provide that amount.

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CaraAdmin
Khoros
In response to numan61

2 weeks ago

Hello, @numan61!

 

Thank you for your follow-up! I checked in with our developers, and they confirmed that this is currently data Walmart does not provide to ShipStation. That said, the team has noted your request and will be taking another look into it.

 

We truly appreciate your feedback and persistence—it really helps us keep pushing for improvements!

 

Happy Shipping!

 

-Cara

 

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