Iโm not sure if other Etsy sellers in Canada or other countries are experiencing this issue. Every time we ship with Shipstation we are losing money. The fee that Etsy is taking from the customer is lower then what Shipstationโs UPS is charging.
for example
on Etsy a client was charged $ 16.87 in shipping and Shipstation ups charged 18.91 leaving a small business out -2.04.
plus Etsy takes a sales tax from the state the item is purchased from but Shipstation is showing it as a duty which isnโt right because it looks like Etsy collected more money then it did for the shipping fees.
There use to be a way to offset this on Etsy by adding a handling fee, but has of March 17 without any communication this feature was taken away.
As partners Etsy and Shipstation , these two companies need to work together so small businesses arenโt losing money or having to increase product prices.
