For sellers that don't have access to a printer, are on the go, or need someone to help fulfill an order, having the option to create a QR code for USPS is paramount. Why this doesn't exist right now is blowing me away. SHIPSTATION - make this a feat...
Suddenly I'm getting "adjustments" which are indisputable with Global Post.If they adjust it, they stand firm they are correct! I have been using the same packaging, same weight for years. And now they are randomly adjusting weights. At least with US...
I hope I put this in the correct Community folder but I'm having problems with my MacBook Air 2023. Long story short all of the scales ONLY have a USB port. The MacBooks, even going back to my old one of 2018 do not have a USB port. It's never been a...
Sometimes when we have to change an Amazon Buy Shipping label for SFP orders, the new tracking number does not go to Amazon. Is this normal for Amazon Buy Shipping? Seems to work for non SFP/Amazon Buy Shipping orders.
is there a way to create a ChronoPost shipment through shipstation, if the shipping from location is not France?The system gives us this error (in this example „Ship From“ Location is in Portugal):On Shipstation we do not have problems to configure a...
Royal mail have a new CN22/CN23 label integration which places the address and customs on one label. We'd love to make this a priority for shipstation integrate into their label options. We are currently having to print 3 sheets of paper (8.5x11") fo...
Is anyone else having issues creating prepaid duties USPS labels going to Canada? We keep getting an error message that says: GetConsolidatorPermitNumber could not find permitNumber, addressID=6 rRDProductCode=DDP packageType=Package
Greetings!We are looking for a pack and ship company to provide fulfillment for our successful Crowdfunding campaign. Our campaign has ended and our products are currently being manufactured in China. They will be shipped to the U.S. with an arrival ...
I'm wondering how GlobalPost fees to ship to Canada compare to the fees UPS charges to ship to Canada.I occasionally ship from US to Canada using my own UPS account. In addition to Duties and GST, there are also:• Entry Prep Fee• Brokerage Fee• Disbu...
Option of Veyer Logistics to the drop down menu when marking an order as manually shipped.The reason for the request is that "Other" is not an approved carrier for Amazon. We are using Shipstation to update Amazon with the shipping details. In order ...
I would hope ShipStation integrate with Privateship which is useful for us to process the daily order
I am trying to find a way to get order status information once the package ships. So far I can't find anything inside the webhooks documentation plus support confirmed that they don't have that capability via API either. Are we the only ones who thin...
Hello Friends -Logged in this morning to SS and saw this pop-up like many others. We have to use FedEx sometimes because SS doesn't offer any discounts for FedEx like they do for USPS, UPS, GlobalPost & DHL Express. I respectfully disagree if SS want...
So, let me get this straight, since my company is performing well enough to start negotiating rates directly with carriers such as UPS and DHL to achieve better rates than what ShipStation by default provides, I am now going to be penalized for this ...
Hello,Do you know if DHL Economy will be available for France ?I saw that it was available in Germany and I don't understand why only express is linked in France... ?Thanks a lot, Pierre
We use a shipping provider that is approved by Amazon and also able to be selected in Amazon, but Shipstation doesnt give me the option to send their tracking information. Amazon is very strict when it comes to shipping information, and I need to be ...
When will Amazon Shipping Service integration work again? I'm not talking about the Amazon Buy Shipping API, but the actual Amazon Shipping service which was online from 2019-2020 then they took it offline and are now bringing it back. They said they...
I use our FedEx account, along with the UPS and USPS. I can see the regular residential, commercial and express rates in the Rate Browser, but if I want to check SmartPost, it's not there. I can only see the rates for it if I go back to the rate calc...
Hi,Royal Mail tiered pricing is a feature that needs to be expedited. This is an innovative pricing structure from a courier that would benefit anyone with a Royal Mail account that ships varied weights of products. Please hurry. Thanks.
I've noticed that the UPS rates provided by Shipstation are lower than the usual daily rates published by UPS. Having a published chart showing the rates for each weight/zone would be useful information for anyone using shipstations that offers "free...
I have been trying to add a private UPS account as carrier on my shipstation account, I keep getting an error that says "There is a non-technical issue with your request, in order to resolve you will need to contact UPS customer service at 1-888-851-...
Please add YUN EXPRESS in your carrier list. It is a pretty big carrier. I need to use "other" from your list when I ship with them and it stuffed up my Amazon orders and trackings.Thank you.
Hi, how to get the costs ShipStation calculates to go to Squarespace to charge the customer the total costs of shipping and insurance. Today, only the shipping costs are being charged within Squarespace even though I have it configured to calculate. ...
Rates are not showing correctlyI have had a ticket open with shipstation for 3 weeks and they cant seem to find the cause!This is all I get:"I appreciate your patience, Please be advised that we are still working on the rate discrepancies you are see...
my UPS rep says this will be the most cost and time efficient service for small packages from canada to the us but shipstation doesn't currently support the option they are telling me. Any one else had this experience or is currently using express sa...
So here is an idea... instead of setting the shipping label date in the label print settings, why not have every label go on today's manifest up until the EOD is closed out and the manifest printed? This would account for carrier pickup time fluctuat...
Hi All,Signed up to Shipstation and we've started testing the service. We generated label within ShipstationStandard large letter Royal Mail pricing is £1.86The invoice for the parcel from Royal Mail that we received is £2.57 This equates to a 32% in...
We have been using UPS third-party service through shipstion, but when we moved from Virginia to Texas, we had trouble if the package needed to be returned to the sender, the package still went back to our old Virginia address. We contacted shipstati...
I found the insuranceOptions parameter in the label creation process, but I did not find any insurance related information in the getRate API. Is there a solution?
