Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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Forum Posts

Support ALL Carrier Shipment Levels

So, both of my reps (UPS & FedEx) are showing me these new service levels and trying to get us to use them. UPS has the new Simple Rate program (to compete with FedEx's 2-Day One Rate program) FedEx has a new program for lightweight packages which ha...

trying to map custom fields onto fedex label

Hi all, We're trying to print Fedex shipping labels for Zoro via Shipstation. They have certain requirements which I have no idea how to implement.For instance, how do I get Line2 = C/O Zoro onto the label? I need this to work only when working with ...


Shipstation UPS discount vs Amazon UPS discount.

Hello.I made a ups account through Shipstation. I wonder if it is the best discount rate that I can get. I heard that I can get the best UPS discount rate though Amazon.If it is, then I think to make new UPS account through Amazon, and will use the a...

Error when adding UPS Account

Help!I am receiving the following message when trying to add our UPS accounts: "OBJECT REFERENCE NOT SET TO AN INSTANCE OF AN OBJECT" How do I solve this problem? I have tried both of our UPS accounts and neither one can be added. Any help would be a...

3rd Party Logistics

We are actively finding that FBA is not a good fulfillment center as they are about 4-6 months out on receiving in any shipments from vendors. We are actively looking for a new solution to not only handle our FBA products but as well as our eCommerce...

HorseGuard by Frequent Contributor
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Please add Parcelforce Global Express

I just noticed that the Global Express service from Parcelforce (contract account using ExpressLink) isn't available. This is an essential service, particularly since it the fastest international service available from Parcelforce. Since you already ...

anatomie by New Contributor
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Purolator express pack, express envelope & express box

Hey guys, we are looking to use the following shipping services offered by Purolator. -Purolator express pack- Express envelope- Express box I can't find them anywhere in the carrier settings. Is there any way to add those services manualy? Thanks

ogmoto by Occasional Contributor
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Cannot finalize Add Shipping Carrier

I am trying to use the Add Shipping Carrier feature in ShipStation to link my account. I enter all the information and get to the final screen, where I check Terms & Services agreement checkbox. However, the Finish Setup button does NOT be...

ShipMan by New Contributor
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UPS Reference Fields - Billing

We have multiple selling channels and need to be able to tell which orders relate to which store on the bill we receive from UPS. According to UPS, you can add an identifying indicator within any one of the shipment reference fields that will show up...

EatFitGo by New Contributor
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Insurance communication issue to sendle

Does anyone else have the issue where if they opt to add extra insurance to their package within Shipstation, it doesn't communicate it to sendle? I send products that are valued higher than sendles standard $200 coverage, sendle allow you to add add...

Rose by First-timer
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I no longer have the option of shipping first class

hey - anyone else have this problem? All of a sudden I can no longer ship first class and oly have priority options - even for domestic USA. I keep getting a red alert bar with this message when I try: "Only mail classes Priority Mail and Express Mai...

Squarespace Pickup Option

Squarespace have just implemented a new Pickup option, which is great, but the orders don't then come through to Shipstation. We use Shipstation to collate all our orders from different stores for the day so if pickups are missing that is a bit of an...

MyPost Business Still Not Usable

MyPost Business will not work in Shipstation with Australia Post credit accounts. IT will only work when each order is individually charged to a credit card. This means if you have 800 orders a month you will have 800 charges to your credit card rath...

UPS Simple Rate

Can we please get UPS Simple Rate integrated into the carrier/service level selections? Our UPS rep is offering us very nice rates to ship using Simple rate, but it's not a selection as yet.I would like to be able to offer our customers a UPS service...

New Australia Post Feature

When creating a label Australia Post has the option to 'Send tracking notifications to this recipient (optional)' as a checkbox.Please integrate this feature into shipstation as it provides the option to:If selected, delivery notifications keep the r...

gtss by First-timer
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Schedule a pick-up for NZ Post

Can you please implement "schedule a pick-up" for NZ Post/Courier Post from within Shipstation. At this stage, we have to call them to arrange a pick-up. This feature works in eShip/Starshipit, so obviously it is possible.

Seamus by First-timer
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Can't connect shipstation to Etsy

When I connect an ETSY store to shipstation, I get "You have no orders "Awaiting Shipment from the marketplace," and on the store setup page, the status displays an exclamation symbol, not a checkmark.

redposie by First-timer
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DHL eCommerce API 4.0 Issues and Errors

How many of you out there are running into non-stop issues since the recent implementation of API 4.0 for DHL eCommerce on ShipStation? Going back months, ShipStation did not implement this new API 4.0. Just recently (I believe on July 20th), 4.0 was...

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SydSegal by Occasional Contributor
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Can someone give me the UPS rate for this shipping?

I am seeing if it is a good option for me to acquire Shipstation, so I am checking the UPS fees. The thing is that I haven't been able to integrate my UPS account with Shipstation. Could someone give me the fee for this packages please?37.4 in, 37.4 ...

NMC by New Contributor
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