Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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Forum Posts

Resolved! Amazon Buy Shipping Error

We installed the Amazon Buy Shipping carrier option today, but we're getting an error. Where do we accept the terms and conditions? When selecting Amazon's UPS shipping option, we can't get a rate. Instead, it shows:"The Amazon Terms and Conditions w...

john16 by Contributor
  • 1 replies
  • 0 kudos

Please Add APC Overnight Shipping Courier UK

When joining Shipstation we were told APC overnight was being added as a courier option and would be available within the next few months. However, many months later, the courier is still not available. Please could you add APC Overnight as a courier...

Andrewb by First-timer
  • 0 replies
  • 0 kudos

Can't post to Isle of Man by Royal Mail

Shipstation's integration with Royal Mail does not recognise Isle of Man as a UK domestic service. It only offers international services. According to Royal Mail, IoM is available for domestic services and not subject to customs documentation. https:...

Shipster by Contributor
  • 1 replies
  • 2 kudos

Remove company name from UPS labels

When purchasing a label through Shipstation for UPS ground, the return address lists the phone number and company name above the address. These are not present on the 'ship from' address, and I don't want the company name there, just my full name. Ho...

Ralek by New Contributor
  • 0 replies
  • 0 kudos

Only "lowest rate" showing in my Bigconmmerce store.

I am not able to get all the rates to show in my store. ShipStation is showing the lowest rate for the shipment only. I can not figure out how to fix this and so far after weeks the S.S. support can not figure this out. I need UPS and USPS because so...

info32 by First-timer
  • 2 replies
  • 3 kudos

Display Transit Days for GLS

It would be great if you could view the Estimated Transit Days for the GLS Carrier, like it does for all other carriers.Would like it to be viewable on the processing screen and the rate comparison screen. This way my team can choose the most cost ef...

payables by First-timer
  • 0 replies
  • 0 kudos

Transportation management

It would be great if ShipStation could scrape the carriers I have set up, to select the best shipping rate to use for an order. It would save a lot of fulfillment time if the best option was served up instead of having to search for it.

TheSource by New Contributor
  • 4 replies
  • 1 kudos

Block AMZ Logistics as a carrier for some orders

Dear ShipStation Team, We sell on multiple platforms, and lots of them forbid to use Amazon Logistics. Since the main part of our inventory are at the AMZ WH we have to fulfil order by AMZ. But, we can’t accept AMZ Logistics as a carrier. So, please ...

yborzilo by Occasional Contributor
  • 0 replies
  • 0 kudos

Resolved! UPS Saturday Ground Delivery

Hey, We would like to ship something ground on Thursday or Friday using UPS ground to destinations that are within the UPS shipping radius that should get the packages to arrive by Saturday. However, when we check "Saturday delivery" we are not able ...

mackerman by Occasional Contributor
  • 6 replies
  • 6 kudos

Nullable object must have a value

Hello there. I have been using Shipstation to connect my Shopify orders with my FBA multi-channel fulfillment. Everything was fine up until the day before yesterday when I tried to send some orders. In the app I a getting a error message when I click...

UPS Surepost

Hello, I am trying to setup UPS Sure Post in my store settings for delivery options and live rate. However it is not showing rate for UPS Sure Post, just my UPS ground, next day air, 2nd air etc. It also shows USPS rates. Why is not showing UPS Sure ...

UPS from Shipstation Rate Chart

I've noticed that the UPS rates provided by Shipstation are lower than the usual daily rates published by UPS. Having a published chart showing the rates for each weight/zone would be useful information for anyone using shipstations that offers "free...

rlewis by New Contributor
  • 8 replies
  • 5 kudos

Fedex and the package value

Hello It is my understanding that Shipstation decided not to pass the shipment value information to Fedex. Therefore when you ship via Fedex using Shipstation and the shipment is lost and the value was over $100, Fedex liability would be limited to $...

sales22 by New Contributor
  • 0 replies
  • 0 kudos

GLS Multi-Package Shipments

Hello, We would appreciate ShipStation adding a Multi-Package option (plus sign next to package) for GLS parcels. Not having this option is very limiting compared to FedEx and UPS. Thanks,APX.

APX by First-timer
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  • 0 kudos

UPS label for Amazon Orders

When we purchased a UPS label for an Amazon order whose account do we use? Shipstation or Amazon? We do not want to use an Amazon account since we cannot open damage or lost orders claims. If it is shipstation account, can we open claims ourselves? C...

Nellie34 by New Contributor
  • 1 replies
  • 0 kudos